Velocity Roofing
Velocity Roofing

Velocity Roofing

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Introduction: Velocity is a roofing and gutter contractor. We specialize in roof replacement, roof repair, siding replacement, gutter repair, storm damage mitigation, and exterior restoration. We are committed to excellence in everything we do. Why trust Velocity over another roofing company? We work with your home insurance provider after a hail storm to ensure you’re getting treating right in the claims process. We offer free inspection on your home or business roofing projects and tell you exactly what it will cost up front. Here at Velocity we restore more than just properties, but restore the hope and faith of our customers. A storm or disaster can be a devastating experience and Velocity is committed to doing everything we can to make sure that each and every one of our customers is at ease while our crew repairs and restores their property to it’s pre-loss condition.
Overview

Hired 15 times

12 employees

18 years in business

Payment methods

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Featured Projects

1 photo

Reviews

Customers rated this pro highly for value.

Good 3.8

5 reviews

5
40%
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40%
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20%


pro avatar
Shellye L.
May 19, 2016
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Hired on Thumbtack

Hired on Thumbtack

Roof Installation or Replacement
pro avatar
Debbie H.
May 19, 2016
Outstanding customer service and quality materials ! Roof is beautiful ! Came out to look things over and even was able to meet the adjuster from our insurance . Thanks to all the effort made to get us what we needed. Greatly appreciated Karl
Velocity Roofing's reply
Thank you, it was a pleasure working with you.
pro avatar
Chris p.
May 10, 2016
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Hired on Thumbtack

Hired on Thumbtack

Not reliable. Didn't show up for appointment
Velocity Roofing's reply
Chris, I apologized to you for being late for our initial meeting. Unfortunately, I am at the mercy of insurance adjusters and our meetings do not always start or end on time. I spoke to you on the phone and let you know I was running behind by an hour and you seemed like you were having a bad day and abruptly told me to "forget it". Yet, you still noted that I was "hired" even before we met. We strive and obtain 5 stars in craftsmanship and service - I wish you would have given us the chance to prove that to you.
Roof Installation or Replacement
pro avatar
Matt T.
Sep 30, 2016
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Hired on Thumbtack

Hired on Thumbtack

Our salesman Karl was outstanding! A few minor things were quickly corrected. The quality is great however, the big difference in the final bill does not sit well with us. Price quote was a deciding factor between 2 roofers that both had quality work/materials but the final bill of over 9 thousand higher from quote, we would have probably went with other roofer for a few thousand more and guarantee price would not change. Feel this was a sell tactic to get the business.
Velocity Roofing's reply
Thank you Mr. Torres for the kind words. I really try and give the best customer service possible. with that being said, it appears I did not do a good job clarifying that the extra dollar amount was paid for by your insurance company for things they did not include in their original estimate. You were reimbursed for those items which we found so that we could give you the best roof possible with a full warranty. Thanks again, Karl Koegel
Roof Installation or Replacement
pro avatar
Lisa S.
Apr 3, 2018
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Hired on Thumbtack

Hired on Thumbtack

Easy to work with this company, however they left a mess..... old shingles, roofing paper, nails around the entire duplex. I called to ask for the clean-up and was told someone was on their way. They never showed. It took me 3 hours to get everything picked up and thrown away. Too bad this piece of the job tainted the quality of service.
Roof Installation or Replacement

FAQs

  • What is your typical process for working with a new customer?

    We work with your home insurance provider after a hail storm to ensure you’re getting treating right in the claims process. We offer free inspection on your home or business roofing projects and tell you exactly what it will cost up front.