FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide clear, upfront pricing for nearly all of our renovation and remodeling projects. Once we give you a quote, that price stays the same — no surprise charges or hidden fees. You can feel confident knowing exactly what the investment will be before we begin work.
- What is your typical process for working with a new customer?
When a new customer reaches out, we start by answering any questions they have and scheduling a time to visit their project site. During the visit, we assess the space, discuss design ideas, and review any concerns. We provide a clear, upfront price before starting. Once we agree on the details, we begin the work, keeping communication open throughout the entire project. When the job is complete, we make sure everything is cleaned up and ready for you to enjoy.
- What education and/or training do you have that relates to your work?
Our team is made up of skilled professionals who have completed hands-on training and apprenticeships in their respective trades, including carpentry, flooring, tile work, and more. We stay current with industry standards, building codes, and new techniques through ongoing education and training, ensuring every project meets the highest quality and safety standards.