Our townhouse lower living level floor of approximately 700 square feet was built in 2008 with a dark hardwood floor. We wanted to replace this floor with a light porcelain tile.
We sourced three companies for quotes, one from the internet, one form a recommendation of a friend and Westside Floors form their advertisement. One scheduled a visit and didn't show up, one never returned our phone message and Daniel responded immediately to our call, scheduled a visit within a couple of days and turned up on the day and time scheduled. I am pleased the other two companies did not show because of the outstanding work Daniel and Westside Floors did for us.
Daniel arrived and measured the area and immediately worked up the quote in great detail while we were with him so we could ask any questions and the price we thought was very, very competitive for what we believed it may cost. Daniel also gave us very valuable advise on the type and size of tile to select to suit our requirements and area. In addition as we were new to the area he gave us tile manufacturers and locations, with showrooms, that we didn't even know existed that Westside Floors do business with and can get contractor pricing. We eventually picked the tile from one of these manufacturers and Daniel ordered and picked it up.
Following the quote at our house and our very positive impression of Daniel and Westside Floors we immediately awarded him the work. He immediately scheduled his crew to tear out the hardwood floor and the tiling crew and they arrived as sheduled. Both crews completed the work in the stated timeframe, very professionally, very clean housekeeping, very high quality work, and assisted in moving our furniture around their work for us. Daniel arrived periodically to check the work progress and quality even though he was very busy, and at the end of the job to visit with us for our impressions.
I don't believe on any previous survey that I have ever given an outstanding review before but Daniel and Westside Floors fully deserve it for outstanding service, scheduling, professionalism, cleanliness and quality and they are also very good people.
We will be doing our second floor next and I will only solicit Daniel and Westside Floors to perform the work.