FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We always offer discounts to reoccurring customers.
- What is your typical process for working with a new customer?
At Serenity Maids Cleaning of DFW, our personalized approach starts from the moment you contact us. We understand that every client has unique needs, and our goal is to exceed your expectations. Upon contacting you, we'll discuss your cleaning requirements in detail to ensure we understand your exact preferences. When we arrive at your home, we'll review the specific changes you'd like to see. Based on our expertise, we'll provide suggestions on how we can best meet your needs. During this discussion, we encourage open communication, allowing you to agree or disagree with our suggestions. Your satisfaction is our priority, so we're committed to giving you exactly what you want. Some clients even choose to document their preferences to ensure we emphasize specific areas. With Serenity Maids Cleaning of DFW, you can trust that your home will receive tailored care that meets your exact specifications.
- What education and/or training do you have that relates to your work?
At Serenity Maids Cleaning of DFW, we take pride in our commitment to excellence, and that starts with our team. We understand the importance of experience when it comes to residential cleaning. That's why we only hire cleaners who have a minimum of two years of residential cleaning experience. Our rigorous hiring process ensures that every member of our team has the skills, knowledge, and expertise needed to deliver exceptional service. With a minimum of two years of experience under their belt, our cleaners bring a wealth of knowledge to every job, allowing them to tackle any cleaning task with confidence and efficiency. When you choose Serenity Maids Cleaning of DFW, you can trust that you're getting the best of the best. Our experienced cleaners are dedicated to providing you with a clean and comfortable home that exceeds your expectations.