FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in honest, upfront pricing with no surprises. We provide clear estimates before any work begins, and we’re always happy to walk you through the details. While every job is unique, we don’t charge hidden fees, and we offer competitive rates for high-quality work. We also occasionally offer discounts for veterans, seniors, and repeat customer - just ask!
- What is your typical process for working with a new customer?
Whether it's a plumbing issue or a remodeling project, it all starts with a conversation. We begin by listening - understanding your goals, budget, and timeline. From there, we provide a detailed estimate, walk you through our process, and set clear expectations. Communication is key, and we keep you informed every step of the way.
- What education and/or training do you have that relates to your work?
Our team brings over 75 years of combined experience in plumbing and remodeling. All of our plumbers are licensed professionals who receive ongoing training to stay current with codes and best practices. Our remodeling crew is skilled in everything from framing and tiling to electrical coordination and finish carpentry - ensuring your project is handled by seasoned experts.