Phoenix IT Managed Services
Phoenix IT Managed Services

Phoenix IT Managed Services

Top Pro

$75
estimated price


Responds in about 2 min

Introduction: We provide a quick turn around on repairs and at the same time we strive to provide excellent quality customer service. Interacting with people, problem solving technical issues, and building a trusting business relationship that make the customer continue to come back. When working with new customers who have computer issues, Phoenix IT Managed Service requests the following information from new customers that require our services: 1. A valid address will be needed to come and assess the issue. 2. If there is an issue with your computer, a diagnostic fee of $75 - $125 plus travel will be invoiced. 3. As an agreement between the tech and customer, a date and time will be scheduled to return the computer back to the customer's residence. 4. All "new" parts that are ordered in replacing the computer will have a guaranteed warranty.
Overview

Current Top Pro

Hired 164 times

11 similar jobs done near you

Background checked

5 employees

15 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, Square cash app, and Zelle.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Top Pro Icon

2022

Top Pro Icon

2021

Featured Projects

7 photos

Specialties
Computer type

Computer issue

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Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

84 reviews

5
97%
4
1%
3
0%
2
0%
1
2%

Read reviews that mention:


pro avatar
Jason O.
Apr 23, 2024
·

Hired on Thumbtack

Hired on Thumbtack

He was very professional and did excellent work. He was extremely responsive and kept me informed about my problem while my computer was being repaired. I will recommend him to my friends and I will use him again

Details: PC • Desktop • Computer not turning on • My home, venue, etc.

Computer Repair
pro avatar
Kha N.
4 weeks ago
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Hired on Thumbtack

Hired on Thumbtack

Amazing, got my PC repaired in just 30 hours. He is super helpful!

Details: PC • Desktop • Computer not turning on • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair
pro avatar
Roger F.
Apr 15, 2024
·

Hired on Thumbtack

Hired on Thumbtack

Luther worked in my Mac with good dedication, he tried to do as much as they can to let my old equipment working as required. He explored several alternatives to recover data and update the system as requires. Highly recommended his professionalism and customer service

Details: Mac (Apple) • Desktop • Slow computer performance • My home, venue, etc. • At the pro’s location

Computer Repair
pro avatar
Ed H.
Apr 4, 2023
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Hired on Thumbtack

Hired on Thumbtack

My computer crashed at critical time. Luther Arnold of Phoenix IT responded within minutes of my posting a search, scheduled a phone call and provided an initial diagnosis based on my description. Once I delivered my computer to him, he determined the exact problem and returned me operational status within 24 hours. I highly recommend this service.

Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location

Computer Repair
pro avatar
Daph W.
Apr 7, 2022
·

Hired on Thumbtack

Hired on Thumbtack

My computer was extremely slow and needed help. As an older IT Support person, I definitely understood Mr. Arnold's concern about my outdated PC with his level of expertise. He explained the.need for a newer model and technology advancements as of 2022. I definitely did not need an upgrade or repairs at this time. Mr. Arnold was very professional, personable, communicable, articulent, and friendly. I shall contact Mr.Arnold for future PC services.

Details: PC • Laptop • Slow computer performance • My home, venue, etc.

Computer Repair
Credentials
Background Check

Luther Arnold

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