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First, I called, and the lady on the phone was super nice and easy to talk to. She got right down to the point and was very helpful, with my schedule. Afterwards, the man who came to work did his work quickly and efficiently, and was very professional and nice. Thanks ACS for you're help, with my garage door. I can't thank you enough.Feb 5, 2020
I have called ACS on a few occasions to work on my garage door and to set up my garage remotes. Each time was pleasant and quick. Once the job was done they showed me what they had done and asked if I had any questions. This company stands by their work and products. I would defiantly recommend tia company to anyone.Feb 5, 2020
Highly recommended. They were very quick to respond to my request for a quote as well as all follow up questions. They provided detailed information up front with a positive attitude. The install was done quickly and professionally.Edit:I've lowered by review from 5 to 3 stars based on my second experience with them. After multiple attempts a technician was unable to do a simple weather stripping install correctly. The company was responsive but the technician seemed to not take pride in his work and that didn't seem to bother the company. Additionally he left loose screws in my driveway.Oct 23, 2019Review from Google
Excellent work and great attitude made working with them so much easier. Very happy with the work that was done. Would definitely recommend.Feb 5, 2020
Great experience. Great work completed. I would definitely use them again. Great job guys!!!Feb 5, 2020
- What should the customer know about your pricing (e.g., discounts, fees)?All of our services are provided at reasonable prices, making sure we fit into every budget. This helps us expand our client base; plus, we want to help more and more commercial and residential property owners to have well-maintained properties.
- What is your typical process for working with a new customer?Our interaction with new customers is very easy and quite simple. We first obtain basic information, perform an estimate, and then work on the job while keeping the customer up to date in every step of the way. With us, there is no guess work. You know exactly what is going on around your home.
- How did you get started doing this type of work?We had enough dealing with contractors that either don't show up, don't answer calls, or simply don't do what they say they will do. After getting burned over and over again, we decided to finally start a business that will show up when it says it will show up, that will answer calls when it is supposed to answer calls, and that will do anything and everything it says it will do every single time. This is what we are all about. But don't just take our word for it, the only badge of honor we have is our long line of fully satisfied customers.