I hired Kerisa to do the move out cleaning at my apartment, and she was an absolutely pleasure to do business with from beginning to end. My husband and I just purchased our first home, so we have our hands full and did not want to deal with cleaning our apartment at all. We have already moved out, and both work full-time jobs, so we weren’t going to be present during the cleaning and didn’t have time to meet up with anyone to hand off keys. Kerisa was extremely responsive and accommodating on Thumbtack and even offered to pick up and drop off my keys at my job. She also offered a flat rate that was over $100 cheaper than other businesses on Thumbtack, and this included all of the “extras” that other companies were charging a lot extra for, such as cleaning the oven and fridge. She also didn’t charge by the hour, which I think was very nice as well. Kerisa was super responsive and professional; as promised during our first interaction, she text me to confirm the appointment a couple of hours before the scheduled cleaning time, and checked in when she arrived and when she was finished. She did a GREAT job cleaning our apartment (we won’t have to do ANYthing, which is what we wanted) and even offered to throw out these extra moving boxes we had left behind. I am embarrassed to mention that our apartment probably had never been deep cleaned, so the before and after difference was so impressive. Another thing she did was offer to send us an invoice via email so we could pay online since we didn’t have time to meet up, which made everything SO easy! Kerisa really lifted a ton of weight off of my shoulders and is a very sweet person. I will definitely hire her again for some routine cleaning at our new house. I really cannot say enough good things about the whole experience. THANK YOU so much, Kerisa! I highly recommend her services!