If you need hands-on help with your tech, I’m here to deliver. With over 25 years of experience in IT services—from basic computer hardware and software to advanced servers, infrastructure, and business systems—I bring practical, proven solutions to every project.
I’ve supported and scaled operations for major vendors like Home Depot, Lowe’s, and Walmart, and I treat every job—big or small—with the same professional care.
Don’t settle for the inexperienced. Get a pro who knows how to make IT work.
Overview
Hired 53 times
Background checked
1 employee
12 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Venmo, and Zelle.
Services offered
Topic areas
Understanding pc
Understanding mac
Spreadsheets
Word processing
Work location
My customers travel to me
I travel to my customers
I work remotely (phone or internet)
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, responsiveness, and professionalism.
Exceptional 5.0
19 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Rose C.
Nov 13, 2025
•
Hired on Thumbtack
Sam was amazing to work with! He messaged me almost right away, got me in as soon as he could, and was so knowledgeable and fixed my PC so quickly. He taught me so many cool tricks and made me feel comfortable the entire time I was there.
As a woman, I’m always anxious meeting up with a new man I’ve never met before, but trust me when I say he is so great! He was so honest and fixed an issue with my PC that I couldn’t figure out for the life of me whilst conversing the whole time, I practically felt like a friend was helping me rather than a total stranger.
I would definitely recommend and I will be coming back if I have issues in the future. Thank you, Sam!
Details: PC • Desktop • System error or blue screen • At the pro’s location
Computer Repair
John C.
Oct 8, 2025
•
Hired on Thumbtack
Sam was amazing! Educated me on new features like a rock star and was so personable. Will use his services again in the future
Details: Mac (Apple) • Laptop • Troubleshooting needed to determine issue • My home, venue, etc.
Computer Repair
Patricia B.
Aug 24, 2025
•
Hired on Thumbtack
Sam was a great help to my husband and I, he was relentless in finding out our computer problems, both of them. He was friendly, extremely knowledgeable and called back when he said he would. Also answered my calls with additional questions with grace and encouragement. Highly recommend him
Details: Personal (Home) • Technology support • Computer • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Network Support Services
Heidi R.
Sep 26, 2025
•
Hired on Thumbtack
Sam was fantastic! He explained all of the options we had for running a CAT6 cable to another level and on the opposite side of the house, cost of each option, etc. He also explained some options for different software I am considering, along with pros and cons of each. Very helpful and professional!
Details: Communications (telephone, cable, or internet) • Install new wiring • A few wires • House
Wiring Installation
Janeen L.
Feb 20, 2026
•
Hired on Thumbtack
Sam was excellent, responded almost immediately to my request. He was able to come out the next day. He is very knowledgeable, thorough, and explained everything that he was doing. You will not regret hiring Sam for your job.
Details: Communications (telephone, cable, or internet) • Install new wiring • A few wires • House
Wiring Installation
Credentials
Background Check
Samuel Tilton
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
My Rate's for residential home office or computer services, handle All network, phone and computer, printer equipment.
My rates for Company
What is your typical process for working with a new customer?
I typically start with a phone call or text to understand your needs and the scope of service required. If your issue can be resolved remotely, I’ll handle it through remote access — saving you time, reducing your bill, and avoiding an on-site visit. If an on-site visit is necessary, I’ll let you know during our initial conversation.
For services like network wiring, I always schedule an onsite assessment to evaluate the space and determine how many cable runs will be needed.
What education and/or training do you have that relates to your work?
I have had a career of over 25 years of IT services, an Associate's Degree from ITT Tech in Computer Network Administration, I have personally scaled, configured large operations to meet the National Demands of Home Depot, Lowes, and Walmart supply chain needs
