FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Window cleaning: price is per pane, so if it is a window that opens and closes that is two panes. A picture window is one pane. House washing: Is priced on square feet of the building, as well as the material it is made out of. Pressure washing: Price is based on square footage Rain gutter cleaning: Price is based on linear feet of the gutter. All downspouts are included in the price.
- What is your typical process for working with a new customer?
First we will give the estimate and explain the scope of work. We want to make sure that we know what it is you are needing done and then explain how we can accomplish that. We will give you a packet that has our background checks, insurance and workers compensation info, as well as the estimate for the work you need done. On the day of the service we will arrive and prep the area for whatever service you choose, then get to work. We like to make sure everything is goin good, so we might check in a couple of times to see if we are meeting your expectations and if we can answer any questions. Once the service is complete we will do a walk through to make sure we meet all of your needs and see if there is any other way we can help. We are always available to you our customer, If you ever have any questions or concern call us anytime
- What education and/or training do you have that relates to your work?
We have over 20 years experience, but most important we are always continuing our education. We are members of the International Window Cleaning Association, Window Cleaning Resource Association, Power Washers of North America, and others. We do weekly safety trainings with everyone on our team, and attend between two and five industrial events a year to keep up on what is new in the industry.