FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Canyon Painters, we believe in upfront and transparent pricing. Every quote we provide is completely free and fully itemized! This way you’ll know exactly what’s being painted, whether it’s ceilings, walls, trim, or doors. No guesswork, and no surprise change orders! When the project is complete, we offer flexible payment options to make things easy. You can pay by cash, check, debit, or credit card. We don’t charge extra fees for using a debit or credit card. We also accept PayPal, which offers financing options for those who want to break up the cost over time
- What is your typical process for working with a new customer?
Our process at Canyon Painters is all about clarity, communication, and making sure the homeowner feels confident from start to finish. We begin with a free, itemized quote that clearly outlines every area to be painted. That way there are no surprises or mismanaged expectations. Once you’re ready to move forward, we schedule the job and do a walk-through with you ahead of time to review the scope and answer any last-minute questions. During the project, our painters check in regularly to make sure you’re happy with the progress and take care of any touch-ups along the way. At the end, we do a final walk-through with you to make sure every detail meets your expectations and nothing gets missed. It’s all part of our commitment to delivering a smooth, stress-free experience with results you’ll love.
- What education and/or training do you have that relates to your work?
At Canyon Painters, we’re fully licensed and insured, which gives our customers peace of mind from day one. While painting is often a hands-on trade, we take training seriously. Every new painter on our team works closely under the supervision of our experienced lead painters. This helps maintain strong quality control and ensures consistency across all of our projects no matter who’s on site. Our leads have decades of experience, and they pass on not just techniques, but the high standards and work ethic that define our company. We’re always learning, improving, and focused on delivering the best results possible.