True Pros HVAC

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Introduction

True Pros is a women owned and operated heating and air company that is taking a completely different approach to the service industry! We are authorized dealers through Rocky Mountain Power and Dominion Energy. Our installers are fully licensed and have gone through extensive training to provide the best service to our customers. At True Pros we are passionate about giving the best customer service and the highest quality at an honest price. You will not find a better value!

Overview

Hired 1 time

Background checked

10 employees

2 years in business

Business hours

Sun8:00 am - 8:00 pmMon8:00 am - 8:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram

Reviews

Exceptional 5.0

49 reviews

5

100%

4

0%

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2

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Past Customer

Aug 11, 2023

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From Google

True Pros HVAC's reply

Past Customer

Aug 10, 2023

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From Google

True Pros really helped us out on a very hot day! Our AC was not working very well and with a newborn we were pretty worried that it was getting too hot in our house. They were able to come out same day and help fix our system and get it up and running again. Thanks again

True Pros HVAC's reply

Hi Jodi, thank you for trusting True Pros with your project, a broken AC can be really stressful especially with newborns in the house, we are happy to have helped you with your project! Thank you for taking the time to leave a review!

Past Customer

Aug 10, 2023

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From Google

Such great people and service! The owner is so knowledgeable and really makes things a smooth process. Will definitely use them again for all future hvac needs.

True Pros HVAC's reply

Hello Danielle, we appreciate the positive feedback and we are glad you had a good experience with True Pros!

Past Customer

Aug 11, 2023

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From Google

We had issues with air conditioning circulation at our house. We called in True Pros and they responded quickly and were out and analyzing our system within one day. We have a bonus room above our garage that was getting way too hotwith the way our builder installed AC. We called in True Pros and they responded quickly and were out and analyzing our system within one day. We have a bonus room above our garage that gets way too hot in the summer and they were able to help us remedy the problem. Very good to work with. Thanks.

True Pros HVAC's reply

Hi Aaron, thank you for taking the time to leave us a review. We at True Pros are glad that we were able to help you with your project and get your home feeling more comfortable.

Past Customer

Aug 14, 2023

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From Google

We purchased a new heat pump, furnace, steam humidifier and large filter cabinet with Installation from True Pros HVAC. We did our due diligence and got multiple quotes. True Pros was the only company that gave us a fair deal. We did not feel like we were being overcharged. The installation was fast and professional, and we are absolutely delighted with the result. I am recommending True Pros to my friends and family.

True Pros HVAC's reply

Hi Courtney, wow we are grateful for the kind words about True Pros. We never want to overcharge our customers and we strive to have the best customer service we can. We appreciate you choosing True Pros for your project and we thank you for the review.

Credentials

Background Check

Chelsea Uken

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
True Pros is a locally owned company that has very competitive pricing and is highly knowledgeable about rebates and federal tax credits so that we can give our customers the best price that we can!
What is your typical process for working with a new customer?
Our comfort specialist and our service technicians are happy to come to the customers home and take the time to find out exactly what the customer is looking for. They will spend time answering any questions and providing all the information that the customer will need. We offer service, maintenance as well as installing new equipment. We also offer financing options and go over payment processes with the customer.
What education and/or training do you have that relates to your work?
True Pros have technicians that are licensed with their RMGA and EPA certifications. We also have our B100 : E100 , General contractors and S350 licenses. Our owner has also won several wards including the Lennox international Comfort Advisor award, and the Dominion Energy Amazing Race contest.

True Pros HVAC

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