Jarom Lance
Jarom Lance

Jarom Lance

Offers remote services
Discounts available
Offers remote services
Discounts available
contact for price

Topic areas
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Introduction: Computer issues can be frustrating! Especially when under pressure and there seems to be no hope. That’s where I come in! I specialize in troubleshooting, repair, and providing a quick turnaround to get you back up and working. Information Technology has been my passion since I was a boy. I was that kid down the block that everyone knew would fix your computer for penny candy and soda. Since then, I’ve worked hard to progress in my education and experience level. Today I’ve earned a BS Information Technology, MBA Information Technology Management, and 9 sought after industry certifications. I primarily specialize in providing all manner of computer and technical support to individuals and small/medium businesses. Trusting a random nerd from the internet that you haven’t met can be scary. I completely understand - so I make sure to tell you exactly what I’m doing to troubleshoot, repair, what to expect, and I will provide you with a written summary of the solution. If you're not sure that your problem can be solved online or what your options are please send me a message and I’ll get right back to you 24/7. Whether it’s for computer help or tutoring, I’m ready and excited to help you. I am especially good with seniors and beginners. With the pandemic here and everyone needing a hand, for remote assistance I only charge a $69.99 FLAT RATE for issues resolved within the first 2 hours. Each additional hour will be $50. IF I CANT FIX THE ISSUE YOU DON’T OWE ME ANYTHING! Yes, you read that right! FOR TUTORING I recommend, but do not require, that we schedule two 30 minute sessions rather than one straight hour. You will retain and get a lot more out of 2 shorter sessions versus an hour. After our tutoring session, I'll stay in contact via email in case any questions come. I look forward to hearing from you! Please feel free to ask if you have any questions regarding my services or charges.
Overview

Hired 3 times

Background checked

1 employee

3 years in business

Payment methods

Apple Pay, Cash, Google Pay, PayPal, Samsung Pay, Square cash app, Venmo, Zelle

Featured Projects

2 photos

  • Computer Repair - Keller 2022

    Computer Repair

  • He was extremely professional and walked me throug

Reviews

Customers rated this pro highly for professionalism, work quality, and value.

Good 4.2

5 reviews

5
80%
4
0%
3
0%
2
0%
1
20%


pro avatar
Kai R.
Jun 28, 2022
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Hired on Thumbtack

Hired on Thumbtack

He was extremely professional and walked me through what he was doing, even explaining in detail the steps I could take on my own to keep my computer running smoothly! He even had some small but incredibly helpful quality of life settings to show off in Windows 11. Very personable, professional and knowledgeable in what makes a computer run at its best!

Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • Remotely (phone or internet)

Computer Repair
pro avatar
Susannah C.
Jun 29, 2022
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Hired on Thumbtack

Hired on Thumbtack

I'm not one to just trust my laptop with anyone when it comes to repairs. This specific time I was looking for someone who I could meet and discuss in person the issues I was having before leaving my laptop with them. Jarom is that person and he's not just an expert at what he does, but he's professional, personable, and the value for the money you pay is far better than anywhere else I have been. He's a great communicator and flexible. He's worth the chance you won't regret.

Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc.

Computer Repair
pro avatar
James M.
Jun 30, 2022
·

Hired on Thumbtack

Hired on Thumbtack

Waited for 6 hour and then he wrote he was going home. Never said anything about reschedule. I wrote back what does that mean and he didn't answer. Definitely don't want someone like that working on my computer.

Details: PC • Desktop • System error or blue screen • My home, venue, etc. • Remotely (phone or internet)

Computer Repair
pro avatar
Wurmfood W.
Jun 22, 2022
Exactly what we needed! Quick, courteous, and knowledgeable. Fixed our printing issue extra for free!
pro avatar
Matthew U.
Jun 20, 2022
Very kind and knowledgeable. Didn't just fix my issue but also taught me about why it happened. Highly recommend!!
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Jarom Lance

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