Jarom Lance

Computer issues can be frustrating! Especially when under pressure and there seems to be no hope. That’s where I come in! I specialize in troubleshooting, repair, and providing a quick turnaround to get you back up and working. Information Technology has been my passion since I was a boy. I was that kid down the block that everyone knew would fix your computer for penny candy and soda. Since then, I’ve worked hard to progress in my education and experience level. Today I’ve earned a BS Information Technology, MBA Information Technology Management, and 9 sought after industry certifications. I primarily specialize in providing all manner of computer and technical support to individuals and small/medium businesses. Trusting a random nerd from the internet that you haven’t met can be scary. I completely understand - so I make sure to tell you exactly what I’m doing to troubleshoot, repair, what to expect, and I will provide you with a written summary of the solution. If you're not sure that your problem can be solved online or what your options are please send me a message and I’ll get right back to you 24/7. Whether it’s for computer help or tutoring, I’m ready and excited to help you. I am especially good with seniors and beginners. With the pandemic here and everyone needing a hand, for remote assistance I only charge a $69.99 FLAT RATE for issues resolved within the first 2 hours. Each additional hour will be $50. IF I CANT FIX THE ISSUE YOU DON’T OWE ME ANYTHING! Yes, you read that right! FOR TUTORING I recommend, but do not require, that we schedule two 30 minute sessions rather than one straight hour. You will retain and get a lot more out of 2 shorter sessions versus an hour. After our tutoring session, I'll stay in contact via email in case any questions come. I look forward to hearing from you! Please feel free to ask if you have any questions regarding my services or charges.