If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Why Choose Otterwise?
✅ Purposeful Plumbing
We’re not just fixing pipes, every job supports local wildlife conservation in Utah.
✅ Clear, Honest Estimates
You’ll get 3 upfront options in writing. No hidden fees. No pressure. Just honest service.
✅ Clean & Careful
We wear shoe covers, lay down a mat, and leave your home cleaner than we found it.
✅ On-Time & Focused
We only book 4 appointments a day per technician. That means no rushing. We show up on time and do it right.
✅ Here for the Long Haul
We’re not a one-time plumber. We want to be your go-to for the next 20 years.
✅ Utah-Owned & Family-Run
No franchises. Just locals serving locals, with care and purpose.
Overview
Current Top Pro
Hired 134 times
Serves Ogden, UT
Background checked
5 employees
14 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, and Venmo.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2023
Services offered
Type of sump pump
Project type
Install sump pump
Replace existing sump pump
Repair existing sump pump
Is there flooding?
Yes
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Exceptional 5.0
171 reviews
5
99%
4
1%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Alan M.
Mar 20, 2026
•
Hired on Thumbtack
I had a serious bockage in the shower drain, over 20 ft down the line. The owner was able to come the next morning promptly and cleared the blockage ....total sress free and without upcharge or problems. The price was very, very fair and the owner spent time getting to know me. Very honest buiness with lower than competitor prices. Call them with confidence.
Details: No, repair is not urgent • No, the building is not currently flooded • Drain issues • Shower or bathtub • House
Plumbing Pipe Repair
Luana C.
Sep 5, 2025
•
Hired on Thumbtack
They were fantastic. I had a response that morning. They had some time come by. Very friendly, professional and very knowledgeable. They did a quick check and located the problems. Took their time to explain the options. Their work was clean and efficient. They are saving us money going forward. I am using them for all my plumbing needs. It was excellent service all the way around.
Details: 2 toilets • Municipal water (most common) • House
Toilet Repair
Credentials
Background Check
Carter Lovinggood
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
At Otterwise, We believe that our pricing reflects the quality of our services and the materials we use. Our team of experienced plumbers is dedicated to providing exceptional service and results, and we use only the highest quality materials and equipment. We believe in being transparent about our pricing and providing upfront quotes that reflect the scope of work required. When you choose Otterwise Plumbing, you can trust that you're getting a team of professionals who are committed to delivering top-notch service and outstanding results.
We believe in protecting the people that protect us, our community, and our state wildlife. We gladly provide discounts for our First Responders, Active Military, Retired Military, Forest Service, Department of Natural Resources, and Wildland Firefighters.
What is your typical process for working with a new customer?
At Otterwise Plumbing, we understand that every plumbing issue is unique, and we approach each new customer with a personalized and consultative approach. Our typical process starts with a phone call or email, where we'll ask you about the issue you're experiencing and gather any necessary information to assess the problem. From there, we'll schedule an appointment at a time that works best for you, and one of our experienced plumbers will visit your location to assess the issue in person. During this visit, we'll explain the problem to you and discuss potential solutions, including the cost and timeline for the work. We believe in being transparent about our process and will answer any questions you may have about the work we're proposing. Once we've agreed on a plan of action, we'll begin the work, using only the highest quality materials and equipment to ensure long-lasting and reliable results. Our team of experienced plumbers will keep you informed throughout the process, and we'll always leave your location clean and tidy once the work is complete. At Otterwise Plumbing, we're committed to providing exceptional service, and we're always happy to answer any questions or concerns you may have along the way.
What education and/or training do you have that relates to your work?
At Otterwise Plumbing, we believe that the key to providing exceptional plumbing services is having a team of highly trained and experienced professionals. All of our plumbers are licensed, insured, and trained to the highest industry standards. Our team regularly attends training and continuing education programs to stay up-to-date with the latest technologies, techniques, and best practices in the plumbing industry. We're also dedicated to ensuring that our team members have the necessary certifications and qualifications to perform their work safely and effectively. Our team members have a broad range of experience across various plumbing specialties, from residential to commercial and industrial plumbing. We're committed to providing the highest quality service to our customers, and we believe that our team's education and training are critical to achieving that goal. When you choose Otterwise Plumbing, you can trust that you're getting a team of professionals who are well-trained, knowledgeable, and committed to providing outstanding service.
