FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing can vary with laser engraving because there are a lot of variables such as the size of the item being engraved, how much detail in the design, type of material, etc. We offer free quotes and mock-ups of the design so that you have all the details to make your purchasing decision easier.
- What is your typical process for working with a new customer?
We like to figure out all the details of the job such as the size, design, material to be engraved, etc. Once we have all the details we can provide mock-ups of the design to get approval before we engrave. Once we are finished engraving we love to share photos of the finished product and customers can pick up their item or request to have it shipped to their homes.
- What education and/or training do you have that relates to your work?
Bachelor of Science with an emphasis in graphic design. We have training in graphic design, branding, laser etching and engraving, motion graphics and animation, photography and videography.