FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is upfront and based on the scope of work, access, and site conditions. There are no surprise fees. Estimates are free, and any changes are discussed before work starts.
- What is your typical process for working with a new customer?
We start with a call or site visit to understand the issue. If needed, we perform a camera inspection, explain the findings, provide a clear quote, and schedule the work once approved.
- What education and/or training do you have that relates to your work?
We have been in business since 2022 with hands-on field experience in excavation, sewer, and utility work, along with equipment operation and jobsite safety training specific to underground work.