Tier One Garage Door Service
Top Pro
Free service call
Problem areas
Responds in about 25 min
Thumbtack Guarantee
If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Trusted Local Residential & Commercial Garage Door Experts. Same Day Repairs & Installs. Springs, cables, openers & full door replacements. 24/7 emergency service with satisfaction guaranteed. Licensed & insured.
Overview
Current Top Pro
Hired 12 times
Serves Orem, UT
Background checked
7 employees
7 years in business
Business hours
Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.
Social media
Services offered
Project type
Problem areas
Track rollers
Drum torsion spring
Motor opener
Garage door
Garage door material
Steel
Aluminum
Vinyl
Fiberglass
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and value.
Exceptional 5.0
20 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Read reviews that mention:
Will T.
Feb 21, 2026
had an issue where my garage door wouldn’t open Friday morning. The opener was running, but the door felt extremely heavy and wouldn’t budge. I didn’t want to force it, so I called Tier One Garage Door Service after finding them online.
Zach came out later that day and quickly figured out that one of the springs had broken. He explained what happened, replaced the spring, checked the cables and rollers, and made sure the door was properly balanced before leaving. He ran the door several times and had me test it too so I felt confident everything was working right The door is now opening smoothly and quietly again. The whole process was simple and stress free. I would definitely recommend Tier One Garage Door Service to anyone in Provo needing garage door repair
Torry Z.
Feb 8, 2026
I’m in Salt Lake City and had an issue where my garage door stopped opening halfway and started making a rough grinding noise. I called Tier One Garage Door Service and they were able to come out quickly. Ben checked the tracks and rollers, fixed the alignment issue, and made sure everything was working smoothly again. The door runs quietly now and feels solid. Easy scheduling, clear communication, and good work. I would recommend them to anyone needing garage door repair!!
Danielle M.
4 weeks ago
Hired on Thumbtack
Zach called me almost immediately after I submitted my request, got me scheduled for the next day, the tech was great with communication- showed up on time, and worked quickly.
Details: Repair • Home
Garage Door Repair
Linea J.
Feb 17, 2026
Dean and Gary did an excellent job installing our new garage door opener. I could tell that we were in great hands as soon as they arrived. They were friendly, explained my options clearly, and worked diligently. We are so happy with our new garage door opener. Who knew a knew a garage door opener could WOW me! I love the camera surveillance, and it’s so nice and quiet. I am thankful we chose Tier One Garage Door Service!
Cam T.
Feb 16, 2026
Our garage door came off the track at the worst possible time, late Sunday afternoon around 4:30. We had no idea what to do and felt completely stuck. I spoke with Zach at Tier One and immediately felt better when he told me they could send someone out quickly.
By 5:00, Adam was at our house and got right to work. He was professional, calm, and clearly knew what he was doing. He explained what caused the issue, carefully reset the door, and had everything running smoothly again in about an hour. The whole process felt organized and efficient. After it was fixed, I called Zach to thank him for responding so fast and taking care of the problem the same day. I would absolutely recommend Adam and Tier One for their quick response and quality service
Credentials
Background Check
ZACH KAPLAN