Utah Carpets Plus

Pleasant Grove, UT

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About this pro

How does your business stand out?

Experience, professional training, proprietary soap-free cleaning chemical, and vested interest in performing the job right the first time. Cleaning issues can arise and do. Taking care of any post-cleaning problems is a priority.

What do you enjoy about the work you do?

Independence of being self-employed and ability to control my schedule. I am the very best in the industry and I enjoy advising consumers regarding the best course of action for their specific needs.

Location

Pleasant Grove, UT 84062

Years in business

11

Number of employees

1

Times hired on Thumbtack

121

Reviews

88 Reviews
  • Adara J. Jul 19, 2017
    Carpet Cleaning
    Verified Review
    This pro came and did a really great job on all of our carpets! He cleaned them all for a good price, and he was very friendly! Definitely will use again.
  • Emily R. Mar 22, 2017
    Carpet Cleaning
    Verified Review
    Carpet and Tile Job
    Very friendly and professional. Great people! Hired them to clean my carpet and tile in my kitchen. The finished work did not turn out as I had hoped, especially on the tile. The bedrooms look alright, however, the 2 stains I was hoping to be removed are still there. I can't really see a difference.
  • Renate R. Dec 1, 2016
    Fast, efficient, and perfect every time.
    They came within 24 hours of my call. The carpets look lovely again and the car upholstery looks like new. This is third time Utah Carpet Plus had done a great job for us, and at reasonable rates.
  • Brenda H. Oct 27, 2016
    Very professional and top quality
    Joel is very professional and has a vast knowledge on carpet, as well as upholstery cleaning. He also knows his products and will use the best products for whichever type material your carpet is made with. I have begun to get my carpets cleaned annually and I am so glad that I have a reliable carpet cleaner to depend on. Joel's prices are great for his top-rated quality. I also like that this is a family company and the same two people, Joel and his assistant, come to clean so I know that I am getting the same great quality that I received the last cleaning. Joel also takes in to account your furniture; he will place protective guards around the bottom of your furniture so their hoses will not rub against your furniture. I think that is very thoughtful to keep furniture lasting longer.
  • Regan B. Jul 28, 2016
    Carpet Cleaning
    Verified Review
    Excellent service
  • Danielle T. Jun 23, 2016
    Carpet Cleaning
    Verified Review
    We had them clean our carpets for the first time this week. It was in an apartment that hadn't been done for 2 1/2 years. We really thought the carpets would need to be replaced. It was so amazing how clean they were, practically new. We also had an area done that former cleaners did a bad job on. So clean and nice. The price was good and they notified us that they would be later than scheduled because of other job going over. We will definitely call them again!
  • Diane H. Jun 23, 2016
    Carpet Cleaning
    Verified Review
    I was very happy with the carpet cleaning that Utah Carpets Plus did for us. They came when they said they were coming and finished in a timely manner. Joel was very knowledgeable and even fixed some problems we had with the carpets in a couple of rooms. The carpets looked great when they were finished. I will definitely use them whenever I need carpets cleaned.
  • Brandon H. Jun 8, 2016
    Carpet Cleaning
    Verified Review
    Excellent service and a job well done. Joel worked with my schedule when we we're moving into our new house. The carpet dries quickly and makes the floors look brand new. We also had some issues with the carpet lifting up and Joel stretched it to fit. Great prices and friendly service.
  • Tracy R. Jun 2, 2016
    Cleaned my home's carpet, sofas, recliners, ducts, and air returns today. Team of 2 worked really well together--extremely efficient and thorough. Took time to understand the job before starting, and went back immediately when they forgot an area. Very polite and professional. I've used them for my business before with great results, to help fix a seam problem that another company didn't get right. Joel explained things so completely and thoroughly I was floored. I now call him "The Carpet Whisperer." Fantastic service, and the pricing is actually better than larger companies. So glad I found them--I'll be using them again.
  • Laura T. Jun 1, 2016
    Carpet Cleaning
    Verified Review
    They came and cleaned the carpets without much notice. After they left something was stirred up that made them smell bad so we called them back. They came out and agreed that cleaning it brought out a new smell. They are going to come back and take care of it with no additional cost to me. It is inconvenient to have to have it done again, but I believe they did exactly what was expected, unaware of a new problem that would pop up. Stuff happens. And I'm grateful they are willing to come back and take care of it. Plus they give thumbtack shoppers a special deal! :-)
  • Jenna C. May 25, 2016
    Carpet Cleaning
    Verified Review
    They were able to clean all my carpets quick and they looked amazing. They were flexible with my crazy schedule. I will definitely use them again.
  • Danielle B. May 23, 2016
    Carpet Cleaning
    Verified Review
    Joel was quick to respond and came out to my house in just a couple days. They cleaned carpet in 5 bedrooms, 2 living rooms, a couple hallways and stairs. They cleaned the tile in one bathroom and stretched the carpet in one of the living rooms. He paid attention to the details that I didn't even notice and was able to remove all stains that had built up over years...including paint! The tile looks brand new. He did all of this within 2 hours and the price was very reasonable! Very happy customer!!
  • Bhupendra D. May 10, 2016
    Carpet Cleaning
    Verified Review
    Did Carpet cleaning in 6 rooms. Satisfied with the service Will call Joel for future Carpet cleaning in my house. Sincere, dedicated and committed to Customer Satisfaction !!!
  • Michelle M. May 3, 2016
    Joel and his partner are professional, speedy, accurate in their quotes, and are amazing in their skill. The system they use to clean is efficient and my couches, rugs, and carpets have never looked better! I had been hounding my landlord to replace the carpets (convinced they were DONE due to the previous tenants). Three cleanings later by other big name guys... to no avail. I am SO glad I found Joel again and he saved the day. These old ratty things look new again and I am never losing his contact info ever again. I have shared his info and my story with over 6 thousand people tonight on social media and have seen at least 30 people comment and follow my post about him. I hope that people recognize his skill and that competitors take notice and get their act together.
  • Grant E. Apr 27, 2016
    Carpet Cleaning
    Verified Review
  • Laura R. Apr 26, 2016
    Carpet Cleaning
    Verified Review
    Carpets Plus did a fantastic job. They were responsive to changes in plans (last minute, we had to do our job in two halves rather than in one big job) and very efficient. They let us see how the cleaning worked in process and made our old, decrepit-looking carpets look brand new. They even got out a huge grey-black stain that has been in our carpet since before we moved. Other perks: no chemical smells lingering in the house and a quick drying time! We are happy to recommend them to anyone.
  • Angela G. Apr 5, 2016
    Tile and Grout Cleaning
    Verified Review
    They were quick and professional! They did a great job and my tile and grout almost look brand new being 9 years old!
  • Robert M. Mar 31, 2016
    Carpet Cleaning
    Verified Review
  • Shea S. Mar 24, 2016
    Carpet Repair or Partial Replacement
    Verified Review
    Thank you for the prompt service.
  • Leionnie B. Mar 12, 2016
    Carpet Cleaning
    Verified Review
    Excellent service, prompt response and appointment, great job!
  • Gustavo C. Mar 12, 2016
    Carpet Cleaning
    Verified Review
    They are very professional, arrived on time, great service, efficient and did a great through job. Very satisfied.
  • Bryan J. Mar 12, 2016
    Carpet Cleaning
    Verified Review
    Great Job they went above and beyond. Even cleaned the entrance leading to the apartment. Knowledgeable and timely really a great team.
  • Laurie B. Jan 15, 2016
    Carpet Cleaning
    Verified Review
    Joel was so knowledgeable and able to not only clean our carpets extremely well, but also provide us with information to take better care of our carpets.
  • Marci N. Jan 9, 2016
    Called on a Saturday to try and get a repair job done and some cleaning. They were able to come out within an hour of my call, did the job quick and very well. I am completely satisfied with the whole experience and will use utah carpets plus many times in the future!
  • Cherisse R. Dec 23, 2015
    Carpet Cleaning
    Verified Review
    They came and cleaned all our flooring before we moved into our new house. The carpets and tile looked great, and the price was reasonable for such large areas.
  • Marilyn P. Dec 18, 2015
    We have lived in our home for 13 years. The downstairs has been rented for 13 years too. Our renters were leaving and sought out the best deal and the best company to clean their apt before right after they left. We were a bit skeptical, but appreciated their due dilligence in taking care of this for us. We are elderly and it's not easy for us to move furnature etc. so we agreed to let them do this since the basement apt was now empty. When Joel arrived he explained this process to us. I was impressed with the Soap Free idea. When we moved in 13 years ago, I wanted to keep the carpet from being cleaned for as long as possible, because I understood that once "SOAP" gets into the carpet and whatever the protective coating that is on new carpet is cleaned away, that carpet ages quickly after that. The job they did was amazing. The carpet looks like new! There was one stain that I thought would be there for good....It's totally gone. Joel agreed to do our stairs too!..They look new too! Amazing. We will invite them back to do the upstairs at a later time. Since we are elderly, my husband was under the impression that he'd have to hire a moving company to come in and move our heavy stuff. Joel explained that they could move the couch easily and that our book cases and massive desk could just remain in place. They would be careful around the wood. Since they are not in a traffic area, there is no need to move them. It was really reassuring talking to him. We will definately invite them back in the spring to do our upstairs.
  • Diana A. Dec 3, 2015
    Carpet Cleaning
    Verified Review
    Joel did a fantastic job! Would definitely hire him again.
  • Debbie W. Nov 30, 2015
    Joel and Cari did an excellent job cleaning our couches and removing spots in our carpet. They really went the extra mile. For someone like me who is asthmatic, I was pleased that their cleaners didn't effect my breathing but sure got the stains out. Joel and Cari not only finished in a timely manner, their prices are very competitive; in fact, they beat my other quotes. I wouldn't hesitate to call them again.
  • Vanessa C. Nov 4, 2015
    Carpet Cleaning
    Verified Review
    I had Joel clean my carpets and my air vents and honestly couldn't be happier! Joel has had 25+ years in the business and knows his stuff! He runs ONE truck, so it's always him that does the work. He even took a red stain out of my carpet that I didn't think would ever come out, and offered to clean two additional air returns for FREE! I will tell all my friends about him. Thank you, Joel, for being reliable, honest, reasonably priced and GREAT at what you do. It made my day!
  • Jacob W. Nov 2, 2015
    Carpet Repair or Partial Replacement
    Verified Review
  • Meridith C. Oct 26, 2015
    Carpet Cleaning
    Verified Review
    They were prompt, friendly, fast, and efficient. He stayed with the price he initially quoted for me, and even worked out a few extra stains and got fabric paint out of my living room carpet without upping the cost he quoted.
  • Brenda H. Sep 28, 2015
    Joel was great! He was very honest. We first went through the house and he asked me for any special instructions as well as notify him of any trouble spots/stains. I liked that he gave me the price upfront after seeing the whole house. Joel and his assistant did quality work for a great price! Joel was very knowledgeable and kindly told me the process of carpet cleaning. I will definitely be using them again and recommending him to friends and family.
  • Jessica W. Aug 14, 2015
    Carpet Cleaning
    Verified Review
    Very quick and efficient, did a great job. Professional. I was very impressed with how many of the stains came out -my carpets look almost brand new! No pet stains, drink stains... or who know's what else. I highly recommend Joel Karren.
  • Dale S. Aug 12, 2015
    Carpet Cleaning
    Verified Review
  • Melissa C. Aug 12, 2015
    Carpet Cleaning
    Verified Review
    Super fast, I had pretty nasty carpets and they were clean within moments!!! Arrived exactly on time and protected the walls from equipment. Even cleaned a larger area than I asked for. I'm pretty sure the carpet is cleaner now than when I first moved in!!
  • Richard W. Jul 28, 2015
    Carpet Cleaning
    Verified Review
    Great experience, great at keeping us informed of when he was coming. Actually came early. Very competent and up front about pricing. Very good at explaining not only pricing but also how he was going to accomplish the job. Highly recommended. We will use Joel in the future.
  • Joe W. Jul 15, 2015
    Carpet Repair or Partial Replacement
    Verified Review
    Joel was professional in my interactions and when he showed up to do the work he was clean and efficient. After he was done stretching my carpet and installing the new pad they cleaned up everything and made the room look like new! Thanks Joel!
  • Daniel J. Jul 10, 2015
    Carpet Repair or Partial Replacement
    Verified Review
    Really professional and quick, about an hour at most for my one room (which had other issues to fix). He came out of town and kept me informed as the work progressed. Also he is committed and passionate about his work. I have old floorboards that squeaked when you step on them; he fixed the squeaking sound at a low price. I was impressed with the work. My only concern was mild damage to the baseboards during install, but still all around good work.
  • Ashley C. Jul 6, 2015
    Carpet Cleaning
    Verified Review
    My husband and I are new homeowners and the owners before us had a cat that ruined the carpets downstairs. We also let a friend rent our basement room for 2 months who had a new puppy in potty-training. The carpet down there was nasty to say the least! I called Joel and he offered to come out to my house to look at my carpet to see first if it was even cleanable or if I just needed to replace and if so, to give me a quote. That he was willing to take his valuable time to come out to my home for a job that was not even guaranteed speaks volumes in and of itself. He came out the same day that I called him. We were originally just planning on cleaning the carpet in the basement where the cat and dog urine issue was but Joel offered to clean our entire house (four rooms and a set of stairs) at such a great price we went ahead and cleaned everything. There was a red stain in our media room (on light beige carpet) that is completely gone now and the carpet itself looks new! The carpet had come loose off of one of my stairs which he fixed free of charge. He also found that the carpet in our master was really loose by the door and wrinkling so he fixed that at no charge as well. I had concerns about the chemicals left in the carpet because I have pets. He assured me that there was absolutely no chemicals left in the carpet least of all something that would be bad for my fur babies. I could not be happier with my experience. Joel and his partner were punctual, friendly, professional, and fast. I was shocked when they were finished so soon! I can honestly say that I will be calling Joel again and recommending him to everyone I know.
  • Starlene H. Jun 28, 2015
    Carpet Cleaning
    Verified Review
    Best carpet cleaning we ever had. We will definitely use them next time!
  • Jennifer M. Jun 1, 2015
    Carpet Cleaning
    Verified Review
    Excellent service just like all of the reviews I read before hiring him.
  • Kim Y. May 26, 2015
    Carpet Cleaning
    Verified Review
    Very knowledgeable. Worked hard to remove pet odors. He had to pull up the carpet, replace the pad, and paint the under-flooring. The room smells so much better, but he should have taken the dog too.
  • Greg B. May 19, 2015
    Utah Carpets Plus did a fantastic job on our carpets. They even went the extra mile by repairing areas that the carpet was coming unraveled at no extra charge. They showed up on time and got right to work, and even put corner guards up to protect the walls, which others companies have not done. Great attention to detail and customer satisfaction.
  • Loni B. May 17, 2015
    Carpet Cleaning
    Verified Review
    Joel was awesome! He was able to get my carpets cleaned when I needed it done asap. He even went above and beyond and fixed my carpet by cutting and stretching it to remove some of the ripples. I highly recommend him, he did a great job.
  • Diane F. May 17, 2015
    Carpet Cleaning
    Verified Review
    Very professional and did a great job! Out stairs look enormously better since they were cleaned.
  • Kathy D. May 12, 2015
    I felt that Joel and his assistant did an incredible job. They were very thorough. The carpets look great. They even cleaned 3 stairs free. Some things I really appreciated were that they were punctual, professional and very respectful to me and my home.
  • Ana S. May 11, 2015
    Carpet Cleaning
    Verified Review
  • Joshua H. Apr 9, 2015
    Carpet Cleaning
    Verified Review
    Fast, efficient. He did our vents and carpets. Awesome deal.
  • Vanessa M. Jan 29, 2015
    Carpet Repair or Partial Replacement
    Verified Review
  • Angel F. Jan 24, 2015
    Carpet Cleaning
    Verified Review
    Thank you Joel it was a great experience having you working in my house. I am very pleased with your work. highly recommend you and your team of professionals. I own rental properties and having a company like this that is so reliableI and willing to work is great!!!!!! Definitely calling back
  • Becca H. Dec 16, 2014
    Carpet Repair or Partial Replacement
    Verified Review
    We had a builtin bookcase installed and needed the carpet cut back to fit. The carpenters had screwed up on the bookcase and put the baseboards directly on the floor instead of leaving a gap for the carpet to tuck under. Joel did a marvelous job trimming the carpet to fit, including the corners where the window seat stuck out. Joel was on time, professional, and friendly. He even gave some good advice for working with the existing baseboard mess (they didn't even miter the ends to 45 degrees) when we put in the rest of our baseboards. The job took about half an hour for a 15'x3'area.
  • Dorothy B. Dec 9, 2014
    Steam Cleaning
    Verified Review
    Joel did a great job on short notice. Recommend him highly.
  • Deanna M. Dec 4, 2014
    Carpet Cleaning
    Verified Review
    I requested an apptointment with a short notice and Joel was able to get me in exactly when I wanted it. He gave me advice about my carpet on the different fabrics and how the different types of fabric respond to cleaning. He was also very careful about caring for the furniture in the rooms that were being cleaned. My carpets are noticably cleaner and softer and fuller. The stains are gone and I would recommed Joel to any of my friends. Thanks Joel!
  • Drusilla W. Nov 22, 2014
    Carpet Repair or Partial Replacement
    Verified Review
    Great job!! Very professional and efficient. Would recommend him highly!!
  • Matthew S. Nov 19, 2014
    Carpet Repair or Partial Replacement
    Verified Review
    Really impressed - I phoned him in the morning, he stopped by 60 minutes later after his lunch, gave me a quote, and completed the job right then! Really professional and fast.
  • Laura T. Nov 5, 2014
    Carpet Cleaning
    Verified Review
    I give Joel five Stars plus! He was responsive and professional in everything he did. The property manager was so impressed with how clean the carpets were, she asked me if she could take a photo of the invoice so she could call him for other properties! I will definitely use Joel again in the future 😃
  • Sally C. Oct 30, 2014
    Carpet Cleaning
    Verified Review
    I LOVED this service! My carpets are 8 yrs old, we have 6 kids and 2 pets (cat and dog). I was ready to rip up the carpets and just have the bare floor. Joel got them SO clean and even got them looking GREAT! I was not expecting the carpets to look new again. they feel great, they look great! I can wait to replace them now! I will ALWAYS call Joel!
  • Aaron B. Oct 8, 2014
    Carpet Cleaning
    Verified Review
    The best carpet cleaning we have ever had. I will never use another comany again. Not only are my carpets the best they have ever looked, Joel was so nice to give me some cleaner for spot cleaning my rug after I said I didn't want to add the rug to the service. He also spot cleaned it anyway for free. My microfiber couches look brand new again. I can't say enough good about Utah Carpets Plus! I am telling all my friends and neighbors to use Joel.
  • Jill O. Oct 6, 2014
    Carpet Repair or Partial Replacement
    Verified Review
    Joel did a great job re-stretching our carpet (after our basement flooded). He also cleaned the carpets/rugs in our van (so much nicer!). I appreciated his very fast response time and reasonable pricing!
  • Troy B. Sep 2, 2014
    Carpet Cleaning
    Verified Review
  • Tracy R. Aug 28, 2014
    Carpet Repair or Partial Replacement
    Verified Review
    Wow! It's hard to wow me, but Joel certainly did it! I had called others to come and fix our carpets, but they didn't show or didn't do it right and it needed to be redone. Highly recommend!!
  • Ily M. Aug 24, 2014
    Carpet Cleaning
    Verified Review
    I am quite pleased with our experience with Joel & Utah Carpets Plus! He was able to fit us in his schedule at a short notice & was very courteous and professional. His prices were much lower than other places we looked at and he did a great job!
  • Madelaine B. Aug 21, 2014
    Upholstery and Furniture Cleaning
    Verified Review
    Great work. Fast and effective and my sofa looked practically new.
  • Courtney S. Jul 14, 2014
    Carpet Cleaning
    Verified Review
    Carpets are spotless! Job very well done!
  • Patty M. Jun 30, 2014
    Carpet Cleaning
    Verified Review
    I made several phone calls to different companies to get quotes on the cost to cleaning my carpets. Joel returned my phone call promtally and was very reasonable with the quote. He did a quote over the phone and when he came and cleaned my carpets it was the same price he quoted me. He did an awesome job, very professional, on time, and was finished very quickly!!! My carpets look like new. I would recommend Joel to anyone.
  • Roseann F. May 29, 2014
    Carpet Cleaning
    Verified Review
    I would highly recommend Joel he did a great job, was on time and the carpets look great I will use Utah Carpets Plus again for any carpet cleaning job that I need done. Thanks for the great job and charging the price you quoted through this service. Great company you should give them a try.
  • Laurel U. May 15, 2014
    Carpet Installation
    Verified Review
    Tremendous work. Hard working. Professional. On time. Reasonably priced.
  • Ian R. May 9, 2014
    Carpet Cleaning
    Verified Review
    Joel responded quickly. over a weekend, to my request late Friday for carpet cleaning on Monday. He did an excellent job on some dirty carpets removing pet odors and rust stains (at no extra charge). He was very straightforward and professional and had the best price of 4 cleaners i contacted. I'd definitely use him again.
  • Catherine K. Apr 29, 2014
    Carpet Cleaning
    Verified Review
    Joel does excellent work, he is so honest and easy to work with. Everyone should really hire him. He's done two jobs for me and I will continuel to hire him.
  • Karen M. Apr 17, 2014
    Carpet Cleaning
    Verified Review
  • Bethany S. Apr 17, 2014
    Carpet Installation
    Verified Review
    Joel was friendly, knowledgeable and easy to get an appointment with. My carpet looks great!
  • Simon M. Mar 22, 2014
    Carpet Installation
    Verified Review
    Joel was awesome! He came out right away and did a fantastic job repairing our carpet! I would highly recommend him!!!
  • Vickie L. Mar 13, 2014
    Carpet Cleaning
    Verified Review
    We were so amazed at what an amazing job Joel did on our carpets. They had never been cleaned and the carpet is 7 years old and he was able to make the carpets look brand new and all for only $69.00. What an amazing company. They are very professional and so polite. We will never ever use anyone else. Thanks a million times over.
  • Dallas R. Mar 11, 2014
    Steam Cleaning
    Verified Review
    Unbelievable! What a nice pair of people! Professional and punctual. They were very efficient and obviously knew exactly what thet are doing! They did such a thorough job and the one area that was so smelly of cat urine, he treated more. He even came back and redid the area. I will definitely revommend this company!
  • Shauna M. Mar 3, 2014
    Carpet Cleaning
    Verified Review
    Joel did a great job keeping in contact with us and letting us know what was going on since we were not there on the day of the cleaning. He took great care of the carpets and even did a spot removal for free for us. Would definitely use him again.
  • Angela E. Feb 28, 2014
    Carpet Cleaning
    Verified Review
    Joel was fantastic! He made his schedule match mine, arrived right when he said he would, went the extra mile to remove some unexpected stains, and still honored his quote which, by the way, was hands down cheaper than the other quotes. I'm thoroughly impressed with his services and will hire him for future jobs. Thanks, Joel!
  • Kathryn S. Feb 20, 2014
    Carpet Cleaning
    Verified Review
    Joel is absolutely fantastic!!! I was completely impressed! Perfect attention to detail, made the effort to go the extra mile, and has totally fair pricing. He was professional, kind, courteous, and everything I was looking for. Thank you!
  • JD K. Feb 12, 2014
    Flooring
    Verified Review
    I had a couple of small carpet repair jobs and everything went perfectly. Joel did a fantastic job at an extremely affordable price. He was very professional and exceeded all expectations. I will definitely use Utah Carpets Plus in the future.
  • Lisa R. Feb 6, 2014
    Carpet Installation
    Verified Review
    The service was very timely. I was able to schedule a carpet stretching appointment for the following day after getting a quote in the evening. The work took about an hour for one room and I was very happy with the results. I felt the pricing was reasonable and the service was professional.
  • David K. Jan 10, 2014
    Carpet Installation
    Verified Review
    Joel and Mike from Utah Carpets Plus not only did professional work, they were also on time, clean, and easy to work with. They were willing to answer any questions I had. They had the right equipment and experience to do the job right the first time. They treated my house as their own.
  • Katrina B. Nov 19, 2013
    Carpet Installation
    Verified Review
  • Dennis C. Oct 25, 2013
    Carpet Installation
    Verified Review
    Joel knew exactly what needed to be done, and did it very quickly and efficiently. It took him less than an hour. The carpet repair actually improved on the original installation. And his price was very fair and reasonable. I'd recommend him to anyone that had a similar problem. I can't think of anything that would have improved the service.
  • Peggy J. Oct 16, 2013
    Carpet Cleaning
    Verified Review
  • Sonya B. Sep 10, 2013
    Carpet Installation
    Verified Review
    Joel was great to work with. He was quick to reply, did the job timely, and charged a very reasonable rate.
  • John R. Apr 19, 2013
    Carpet Cleaning
    Verified Review
    Most thorough cleaning we have ever had. Pleasant service.
  • Mark T. Apr 12, 2013
    Carpet Cleaning
    Verified Review
    THIS GUY IS GREAT!! Very professional and very nice. Did a fast, outstanding job! I will call him again! A+
  • Heather A. Dec 28, 2012
    Carpet Cleaning
    Verified Review
    Joel came and did a free estimate on very short notice then was able to complete the job in great time and the floors looking fantastic! He was easy to work with, professional, and extremely knowledgable. I will definitely use him again!
  • Jon K. Dec 3, 2012
    Carpet Cleaning
    Verified Review
    Joel did a great job on my carpets. He was very professional and worked with me on the special that he was running. I will definitely hire him again to do the tile I have in my home.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Not complicated. 3 standard size areas for $75. Additional areas for $35. $3 per stair.
What education and/or training do you have that relates to your work?
I am already certified at the top of my industry. Master Textile Technician.
How did you get started doing this type of work?
Through the two companies I help start: Venturi and Zerorez.
What types of customers have you worked with?
Annual carpet cleaning of repeat customers is my most common service provided. I enjoy a long list of long term customers. Carpet stretching and repair maintenence helps my customers make their carpets last as long as possible.
Describe a recent project you are fond of. How long did it take?
Successfully removing pet urine odors from carpet that is an ongoing issue in a Provo residence.
What advice would you give a customer looking to hire a provider in your area of work?
The more experience, training, and certification the better. Owner operators have more vested in providing top quality work than hired help. Soap-free cleaning with a large truck mount extractor is far superior to industry standard cleaning chemicals. Your provider should guaranty services.
What questions should customers think through before talking to professionals about their project?
That not all carpet cleaners and carpet cleaning companies are the same or do the job equally well.