If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Hi, I’m Jonny, owner of Hello Clean. We're new on thumbtack, but we have over 250+ 5-star reviews online and we care about doing the job right and treating your home like it’s our own. Every home is different, so we customize the cleaning based on your carpet, traffic areas, stains, odors, pets, and what matters most to you. We’re not looking for one-time quick sales — our goal is to earn your trust, keep you as a loyal customer, and be the company you feel comfortable calling again.
Overview
Serves Provo, UT
Background checked
3 employees
6 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Credit card, Google Pay, Samsung Pay, Venmo, and Zelle.
Services offered
Furniture pieces needing cleaning
Upholstery material
Microfiber
Cotton
Polyester
Linen
Stains requiring cleaning
Food stains
Drink stains
Pet stains
Oil / grease stains
Projects and media
Projects and media
Reviews
Excellent 4.9
100 reviews
5
97%
4
2%
3
0%
2
0%
1
1%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Dave B.
Jun 4, 2026
•
From Google
Great service! We have a very large fabric couch and grandkids that tend to leave stains on the couch! I called Hello Clean Carpet and they came the next day, on time, did a great job and at a reasonable price. Would recommend to others and plan to use their services again in the future.
Hello Clean Carpet Cleaning's reply
Thanks so much for the kind words, Dave! We're glad we could get your large fabric couch looking great again and that our next-day, on-time service and pricing worked well for you. We appreciate the recommendation and look forward to helping with future cleanings. Give us a call anytime you need us.
Paige H.
Jun 4, 2026
•
From Google
Atticus was absolutely amazing provided great customer service, Hands down friendly, one above and beyond on customer service highly recommend this company not to mention did a phenomenal job. The carpet is so much cleaner.
Hello Clean Carpet Cleaning's reply
Thank you, Paige — we really appreciate your kind words. We're thrilled Atticus provided exceptional service and that your carpet looks so much cleaner. Your recommendation means a lot to our team. We look forward to helping you again whenever you need us.
Marcie R.
May 25, 2026
•
From Google
James was so friendly and finished the carpets so quick! They look and smell fantastic. The price was affordable, and definitely worth it for the time saved, the quality, and the peace of mind. Thank you so much!
Hello Clean Carpet Cleaning's reply
Marcie, thank you so much for the wonderful review! We’re thrilled James was friendly and completed the job quickly, and that your carpets look and smell fantastic. It means a lot to hear our pricing, quality, and service provided real value and peace of mind. We look forward to helping you again whenever you need us.
Amelia S.
May 16, 2026
•
From Google
So Kind!!! We have cats and a toddler and we all know how messy they can be, stains are all out and the carpet looks brand new!! Totally recommend
Hello Clean Carpet Cleaning's reply
Thank you so much for the kind review, Amelia! I’m thrilled we could get the stains out and make your carpet look brand new for you, your toddler, and your cats. We appreciate the recommendation and look forward to helping again whenever you need us.
Jennifer H.
May 15, 2026
•
From Google
They were very prompt, professional and did a great job. Customer service was awesome!! They stuck to the quote and got it done fast. Thanks!
Hello Clean Carpet Cleaning's reply
Jennifer, thank you for the fantastic review! We're thrilled our team was prompt, professional, and able to stick to the quote while finishing quickly. We appreciate you noticing our customer service and look forward to helping you again.
Credentials
Background Check
Jonathan Merrill
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Upfront pricing. We can customize your cleaning depending on your budget and what results your looking for. No hidden fees. No bait and switch.
What is your typical process for working with a new customer?
We take very good care for new customers. We provide 15% off their entire service for initial clean plus bonus add-ons for clean.
What education and/or training do you have that relates to your work?
IICRC training. 40+ industry knowledge and expertise. 250+ 5-star reviews online.
