If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Hi, I’m Jonny, owner of Hello Clean. We're new on thumbtack, but we have over 250+ 5-star reviews online and we care about doing the job right and treating your home like it’s our own. Every home is different, so we customize the cleaning based on your carpet, traffic areas, stains, odors, pets, and what matters most to you. We’re not looking for one-time quick sales — our goal is to earn your trust, keep you as a loyal customer, and be the company you feel comfortable calling again.
Overview
Serves Provo, UT
Background checked
3 employees
6 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Credit card, Google Pay, Samsung Pay, Venmo, and Zelle.
Services offered
Cleaning method
Property type
One-story house
Two-story house
Multi-unit building
Projects and media
Projects and media
Reviews
Exceptional 5.0
100 reviews
5
98%
4
1%
3
0%
2
1%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
syed A.
Sep 13, 2026
•
From Google
Johnny did amazing job with CarpetCleaning. He has latest equipments for professional carpetcleaning and is knowledgable and experienced professional. Definitely recommended
Paige H.
Jun 4, 2026
•
From Google
Atticus was absolutely amazing provided great customer service, Hands down friendly, one above and beyond on customer service highly recommend this company not to mention did a phenomenal job. The carpet is so much cleaner.
Hello Clean Carpet Cleaning's reply
Thank you, Paige — we really appreciate your kind words. We're thrilled Atticus provided exceptional service and that your carpet looks so much cleaner. Your recommendation means a lot to our team. We look forward to helping you again whenever you need us.
Dave B.
Jun 4, 2026
•
From Google
Great service! We have a very large fabric couch and grandkids that tend to leave stains on the couch! I called Hello CleanCarpet and they came the next day, on time, did a great job and at a reasonable price. Would recommend to others and plan to use their services again in the future.
Hello Clean Carpet Cleaning's reply
Thanks so much for the kind words, Dave! We're glad we could get your large fabric couch looking great again and that our next-day, on-time service and pricing worked well for you. We appreciate the recommendation and look forward to helping with future cleanings. Give us a call anytime you need us.
Briana J.
Sep 11, 2026
•
From Google
Our home smells, and looks amazing.Thank you James for doing such a great job cleaning our area rugs, our bedroom and staircase carpet.
Hello Clean Carpet Cleaning's reply
Briana, thank you for the kind review. We’re so glad James left your area rugs, bedroom, and staircase smelling and looking fantastic. We appreciate you trusting us with your home and look forward to helping again.
Kelly S.
Sep 10, 2026
•
From Google
Wow!!! I wish I had taken a before picture because the end result was nothing short of PERFECT! James arrived on time, was super friendly and efficient. I would highly recommend Breeze if you need your carpetscleaned. I know Ill be calling them again for a refresh when the time comes.
Hello Clean Carpet Cleaning's reply
Kelly, we appreciate your fantastic review. Hearing the results were perfect and that James arrived on time and was friendly and efficient truly makes our day. Thank you for recommending Breeze, we look forward to helping with your next refresh.
Credentials
Background Check
Jonathan Merrill
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Upfront pricing. We can customize your cleaning depending on your budget and what results your looking for. No hidden fees. No bait and switch.
What is your typical process for working with a new customer?
We take very good care for new customers. We provide 15% off their entire service for initial clean plus bonus add-ons for clean.
What education and/or training do you have that relates to your work?
IICRC training. 40+ industry knowledge and expertise. 250+ 5-star reviews online.