FAQs
- What types of customers have you worked with?
The most common jobs that we do are: Hard Drive Replacements Replace Cracked Laptop Screens Laptop DC Power Jack Replacements Virus Removal Data Recovery PC Tune-Ups, and Upgrades.
- What advice would you give a customer looking to hire a provider in your area of work?
Look for someone who offers a free diagnostic and a no-fix, no-fee guarantee. Ask them what safeguards they have to protect your data from being lost during a repair. If you have a virus problem, make sure that your tech knows how to do manual removal. Many inexperienced techs will simply format the computer if they can't remove the virus with free tools that you could have downloaded yourself. If a tech's first response to your problem is that you need to format your computer, do a factory restore, etc, then you may want to seek a second opinion before you proceed.