FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our price includes; all labor and materials needed to complete the job. We base ourselves off of the square footage and doors, trims, casings are not an extra charge. So you know exactly what you are paying for right off the bat, no hidden fees or added pricing. What you see on your bid is exactly what you pay.
- What is your typical process for working with a new customer?
After introducing the company, we will get all necessary information to provide a detailed bid, information would include; number of rooms, number of tones, square footage if known, date they are looking to get the job done, and so forth. Assuming the bid was accepted we would then move on to getting color name(s) from the customer so that we can get necessary primer, paint, materials needed to complete the job. We would arrive at the job site at date and time agreed and begin thoroughly checking all walls, trims, anything that needs minor fixing. Once that has been inspected and done we will begin with primer (if needed), sand, caulk, 2 coats of high grade quality paint. We cover what needs to be covered to avoid overspray, etc. Once finishing we will always clean and attempt to leave the site cleaner than when we arrived. We will then walk through the project with the customer and get approval. If touch ups need to be done, they will get done on the spot unless otherwise agreed. Upon finishing and approval, an invoice will be sent along with a goodie basket as a small thank you for giving us your business!
- What types of customers have you worked with?
We have worked with contractors, sub contractors, business owners, and home owners.