Computer Resort ( Remote Service)

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Customers rated this pro highly for professionalism, work quality, and responsiveness.

Read reviews that mention:

• computer・8

• issue・4

• fix・4

• pc・3

• problem・2

• laptop・1

• macbook・1

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Kessler d.

Aug 1, 2021

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Hired on Thumbtack

Hired on Thumbtack

Eric cleaned up my pc and helped me find the right parts! He restored windows on my computer and reconfigured my motherboard to work correctly. He saved me a lot of money on parts which was so nice. He’s very professional and his work is genuine.

Details: PC • Desktop • System error or blue screen • My home, venue, etc.

Computer Resort ( Remote Service)'s reply

Kessler, Thank you for allowing me to serve your computer repair needs, I am glad I was able to solve your issues and provide value in my service.

Computer Repair

Vickie V.

Jul 19, 2021

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Hired on Thumbtack

Hired on Thumbtack

I couldn't be happier to have found Computer Resort. He has been amazing to work with, kept me informed, answered all my questions and got my computer up and running again, updated it in two days. I will highly recommend him to anyone looking for a great computer guy.

Details: PC • Desktop • Computer not turning on • My home, venue, etc.

Computer Resort ( Remote Service)'s reply

Vickie, thank you for trusting me with your computer needs.

Computer Repair

Jan M.

Apr 1, 2021

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Hired on Thumbtack

Hired on Thumbtack

Eric took my computer with a faulty hard drive and transformed it as if it was a completely new computer. He replaced the old drive with a solid state drive and gave me an outstanding price. I thought I needed a different size drive, but upon his inspection he recommended a drive that had plenty of space for my needs, thus saving me money. Eric was very respectful of my home and was very vigilant in wearing a mask, and wiping down the areas he had touched. I would give him a 10 if that was possible. Thanks Eric for your outstanding customer service and speedy work.

Details: PC • Desktop • Slow computer performance • At the pro’s location

Computer Resort ( Remote Service)'s reply

Jan, thank you so much for the kind words, I’m glad I was giving the opportunity to take care of your computer repair needs and you are completely satisfied with the repairs. Please reach out with any future needs you may have stay well and stay safe.

Computer Repair

Corine B.

Feb 11, 2021

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Hired on Thumbtack

Hired on Thumbtack

I am so happy I found Eric to help me with my computer needs. I reached out to him to have him help me with sorting out my photographs on my computer and help with a few updates. He responded quickly and let me know beforehand any costs before we proceeded. He helped me understand what the issues where with my computer and that it needed to have a hard drive update as well as suggested great ways for me to store and organize my photos and files. He offered and I felt confident to leave my computer with him to have him update and clean up my computer for me even though I had never met him. He was very professional and got my computer refreshed and running as an almost new computer. After I got my computer back I had questions on how to do a few things and he was more than happy to help and answer all my questions. If you have any computer needs, definitely let Eric help you! I'll be having my husband use him and will use him in the future!

Details: Mac (Apple) • Laptop • Troubleshooting needed to determine issue • Remotely (phone or internet) • At the pro’s location

Computer Resort ( Remote Service)'s reply

Corine, Thank you so much for the opportunity and trusting me with your MacBook and the picture you were concerned about losing, I’m glad I was able to assist and get it back up and running like new. Thank you again and I hope to be able to serve you in the future.

Computer Repair

Leonardo B.

Aug 3, 2021

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Hired on Thumbtack

Hired on Thumbtack

He helped solved my issues really efficiently and in a fast way. He was responsive and gave me tips on everything, all in all, I really enjoyed the experience

Details: PC • Desktop • Computer not turning on • My home, venue, etc.

Computer Resort ( Remote Service)'s reply

Leonardo, Thank you very much for trusting me with your computer. I am glad to hear it is working great now, and my service was of value to you.

Computer Repair

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?

  All repairs require a diagnostics fee of $79; This covers my cost to pick up, drop off and provide an estimate of the repair or upgrade needed. If you decide to move forward with a repair, I will include that fee as part of the repair.

• What is your typical process for working with a new customer?

  I tend to try and gather info about the product, customer use, and how they are expecting it to work. I will then create a solution that best suits the customer based on user needs.

• What education and/or training do you have that relates to your work?

  12 years of experience working with computers and helping customers with their technology needs.