FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is always transparent and based on the size of the space, the level of cleaning needed, and any specific requests you might have. We never charge hidden fees, what we quote is what you pay. For regular clients or recurring cleanings, we offer discounted rates and flexible plans to fit your schedule and budget.
- What is your typical process for working with a new customer?
We start by understanding your needs, whether it’s a one-time deep clean, recurring service, or move-in/move-out job. Once we know your priorities, we provide a clear quote and schedule a convenient time. On cleaning day, our team arrives fully equipped and ready to deliver spotless results. Afterward, we always check in to make sure you’re 100% satisfied.
- What education and/or training do you have that relates to your work?
Our team is trained in professional cleaning techniques, using eco-friendly and effective products that are safe for your home, pets, and family. We stay updated on best practices for sanitation, organization, and efficiency to make sure every job meets high-quality standards.