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This is an awesome dog walking business. Kristen took such good care of aspen he just loves her. I would recommend them always ..May 10, 2017Verified
I'm so happy to have found Aarf Pet Care when I injured myself and wasn't able to walk my dog. They have the most wonderful people working for them and you can just tell how much they love animals. I recommend them highly!!Sep 16, 2015VerifiedAarf Pet Care's reply
Thanks so much Jeri! We are so glad you found us too, and we love walking Teddy for you!
Whenever we go out of town, we can call Suzie and she will be there to tend our house and our dog. She's even come on short notice. We have left town for 3-10 days and we always feel confident that everything will be fine when we get home. Our dog is always relaxed and content when we get home. She gets to go for a couple of walks every day we're gone and I know that she's had some fun catching her toys in the yard. We feel that our house is safe, our mail is always piled on the table along with our newspapers. We COULDN'T do without Suzie!!Oct 1, 2013
Suzie and team at AARF are an awesome team who really care about my dogs! They are responsible, adjust quickly when I need to change my schedule, text me cute pictures every day post a walk or hike, and my dogs are far less "wild" when I arrive home at the end of a work day. I very much appreciate their services and recommend them whole heartedly!Oct 1, 2013
Suzie began by walking my dog Mike. When we began needing pet sitting, she then took care of him as well as my two kitties when we were out of town. Everyone has been better now that they are cared for at home rather than at a kennel or the vet. I am quite comfortable leaving the fur children in her care and don't worry to much about them. Besides, I get updates on my phone so I know what they are up to.Oct 1, 2013
- What should the customer know about your pricing (e.g., discounts, fees)?Our 1-hr dog hikes, one of our most popular services, are $25 as they have been for several years. If we hike a particular dog more than once a week the rate drops to $23 per hike. Pickup and dropoff at the client's home are in addition to the hour of hiking, but are free of charge. Our overnights start at $60 per night for one pet, and we can manage a household of as many pets as anyone may have. We have successfully stayed overnights with a household of 5 dogs and 6 cats for quite a while now, and love it!
- What is your typical process for working with a new customer?We will arrange a free at-home consultation to go over the customer's needs and meet with them and their pet(s). We also email our forms for completion by the customer. If hired, we will learn the complete routine for the pets, get a key or other type of access to the customer's home (such as a garage door code), gather the completed forms for inputting into our client database that is accessible by all members of the Aarf Team, and look forward to taking great care of the customer's pets as scheduled! We have recently implemented a sophisticated scheduling, communications and invoicing system designed especially for pet care providers, and our clients love the convenience, efficiency and error-free simplicity of using it to communicate, schedule services and pay their invoices.
- What education and/or training do you have that relates to your work?I consistently study professional journals and other science-based works about animal behavior, training, care, health, and well-being. I have worked many years as a foster care provider and as a volunteer in various shelters. I have a deep and complete understanding of dog behavior from working with them full-time in groups and individually since 2008. I also graduated from the Goldman Sachs 10,000 Small Businesses Program for small business owners in 2014. I gained so much invaluable knowledge about running my business through this excellent program, and I am constantly striving to apply best practices to every facet of my business. I also subscribe to several top newsletters and periodicals about dogs and cats and am continually learning the most up-to-date information about their health, training, well-being, etc. I share a lot of this information with my staff, and we regularly have trainings to continue to improve our level of knowledge in order to better serve them and our clients.