FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is all-inclusive and depends on booth model, package tier, and duration. Essentials starts at $495 for two hours. Signature — our most popular — runs $595–$1,349 and includes an on-site attendant, custom branded template, unlimited prints, GIFs, instant social sharing, and a gallery within 48 hours. Elite (TapSnap 42 only) runs $1,495–$2,795 with full corporate branding and same-day delivery. Discounts: 20% off each booth when you book two or more, or 10% off when you book 60+ days ahead. No travel fee within 45 miles of Sandy; beyond that, $0.99/mile round trip. October and December carry a 20% peak surcharge.
- What is your typical process for working with a new customer?
It starts with a quick conversation about your date, venue, guest count, indoor or outdoor, and how many hours you want. That tells me which of our three booths actually fits your event. Next I send a written quote with the exact all-in number, including travel and any discount you qualify for. Once you're happy with it, we complete the booking form together — booth, tier, backdrop, branding — and your date is reserved when the signed agreement and deposit come back. Before the event we finalize your template and confirm load-in. On event day we arrive early, run your full window, and pack out cleanly.
- What education and/or training do you have that relates to your work?
I hold a bachelor's degree in Business Management and Leadership from Southern Virginia University, which covers the operational side of this work — contracts, scheduling, client communication, and keeping events on a tight timeline. The bigger credential is the reps. I've owned and operated TapSnap Utah for eight years and personally run well over 500 events: corporate parties, galas, trade shows, and weddings. That includes years of troubleshooting what actually goes wrong live — venues with no reliable wifi, outdoor setups in bad weather, last-minute timeline changes, 200 guests in line at once. That experience buys you judgment you can't get from a classroom.