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About
My customers love the low cost, quick turn around service that I offer. Everyone deserves a trusted PC doctor!
I love helping someone out of a jam. My job allows me that opportunity every day.
Overview
Hired 368 times
Background checked
3 employees
15 years in business
Business hours
Sun7:00 am - 7:00 pmMon7:00 am - 7:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2019
2018
2017
2016
Services offered
Computer issue
Computer not turning on
Cracked or damaged screen
Slow computer performance
Virus or malware
Computer type
PC
Desktop or laptop
Desktop
Laptop
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, work quality, and value.
Excellent 4.9
198 reviews
5
94%
4
6%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Angela. E.
Jul 20, 2016
•
Hired on Thumbtack
Ryan resolved our problem quickly and soon had us up and running again. He is personable and professional and we won't hesitate use call on him in the future should we need any more computer problems resolved.
Computer Repair
Layton T.
Sep 13, 2013
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Hired on Thumbtack
Ryan worked with me a long time at no charge to try and fix my problem. When it appeared that a complete change was needed(which I suspected in the beginning) he did it for only $40. Computer is working great, I learned alot and Ryan keeps offering to do follow up if needed. This guy's a gem.
Computer Repair
Warren G.
Feb 10, 2014
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Hired on Thumbtack
Ryan was a pleasure to work with. Fixed the computer fast and for the amount that he bid. I believe my computer is running faster now than it ever has. Anytime I need a computer tech again Ryan will be our Tech.
PC Computer Repair
Linda B.
Oct 23, 2014
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Hired on Thumbtack
Ryan Olson was awesome. Simply the best! He came out and fixed the computer within a day and brought it back to me the next day. He debugged my whole PC and re-programed it. He also threw in the Microsoft programs free of charge. He was very prompt, courteous, and knowledgeable on all that he did. I would definitely contact him again with any future maintenance needed, and he will definitely be referred to everyone I know in need of a IT Tech :)
Computer Repair
Tony M.
Oct 18, 2015
•
Hired on Thumbtack
I was most pleased at how quickly I was able to get help from a computer professional. My relatively new AIO Dell crashed with a bad hard drive and I expected the worst....like having to buy a new one. But I did get it fixed in less than 48 hours and now have it back home and re-building the software etc. Very happy with everything and especially my new found computer repairman. Thanks a ton to Thumbtack!!
Computer Repair
Credentials
Background Check
Ryan Olson
FAQs
What education and/or training do you have that relates to your work?
A+ certified. Microsoft Certified Professional. BAS in business technology
What types of customers have you worked with?
Desktop and Laptop maintenance and repair are the most common requests I receive. I assist individuals with data backup and recovery, virus and malware recovery, antivirus/anti-spam solutions, and general consulting for their personal or business needs. I also assist small and medium size businesses with network and system implementation, maintenance and repair.
Describe a recent project you are fond of. How long did it take?
I took in a HP laptop for a customer recently. It was a fairly new laptop; she had it for just over a year. The display quit working, HP said the warranty had expired and they would not help her, even though she spent $1,500 on it a year ago! I felt very frustrated for my client. I did some research on the issue and found that the LCD cable had a design flaw and hundreds of customers were reporting the same problem. I decided to battle this one out with HP and over the course of several weeks, escalated the problem until they agreed to fix the laptop. My client saved a lot of money on this one and I was glad to help.
