- What should the customer know about your pricing (e.g., discounts, fees)?
PC/Laptop repair, PC Build, Printer Repair fee is $45/hr Business Network repair, Setup, Build and Maintenance is $85/hr Home Network repair, setup, build and Maintenance is $65/hr Web Design Fees range from $699.00 and up. Managed IT Services for Businesses range from $25/User and up depending on the items that are required to manage. We normally do not offer any discounts as our prices are very affordable in comparison
- What is your typical process for working with a new customer?
We set up new Customers on our System and service them personally at their homes or via remote connection. If we do a remote connection service, we require a credit card prior to starting the job. (Customers DO NOT get billed until job is completed - There is a hold done on the CC on an estimated price). We will discuss final pricing with the customer prior to charging their cards.
- What education and/or training do you have that relates to your work?
25 Years of IT Solutions (Desktop and Network Administration, Cybersecurity, OS, Cloud services, Web Design and more). All of our techs possess the following certifications: Cisco A+ Certification Cisco Network+ Certification MCSE Certification MCSA Certification and CIS Bachelor Degrees