It’s free with no obligation to hire
Hired 124 times
2 years in business
(Central Time Zone)
Mon - Fri
8:00 a.m. to 7:00 p.m.
Top Pro status
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Jul - Dec
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Unfortunately I still feel the need to clean my house after having this service.Sep 22, 2019VerifiedSensational Cleaning Utah LLC's reply
Hi Courtney, I would like to extend my most sincere apologies regarding the issues of your cleaning . I would like to learn more about your specific situation and make things right I tried many times to contact you with no success. Before my team left, they made sure that you were satisfied with their work asking you to check everything you told them everything was great! I would like to talk you about it and if is necessary for them to go back they will to make sure to do something they meet your expectations.
I am so happy with the house cleaning we got from Sensational Cleaning! We have just moved into our house and with all the new construction around, there seems to be dust everywhere. The team came in and cleaned the entire house effectively and quickly. The only thing I would change is they were about 15 minutes late and didn't send a message to let us know. Outside of that, everything was perfect and I would definitely hire them again!Sep 16, 2019VerifiedSensational Cleaning Utah LLC's reply
I'm please to know that your experience with us was good. Deanna, thank you for entrusting us with cleaning your house.
I started having Esperanza and her crew come out to my home to do a monthly all over home clean about 6 months ago. She's on time, reliable, responsive and works with my schedule. She and her crew are very professional and do an overall wonderful job cleaning my home. There have been a couple of times where I pointed out things they missed cleaning, like cleaning my backsplash for example. I voiced my concern to Esperanza and she informed her team and they made sure to clean it the next time they came. Very happy with her work overall.Aug 12, 2019VerifiedSensational Cleaning Utah LLC's reply
Thank you, Nathalie is a pleasure to be working with you.
Esperanza and her team did a fantastic job cleaning our basement before our new tenants moved in! We were overly impressed with their attention to detail and their willingness to go above and beyond. Would definitely hire again!Sep 6, 2019VerifiedSensational Cleaning Utah LLC's reply
Thank you so much for the review. We appreciate the feedback from our customers and we are happy that you are haven great experiencia.
Very accommodating when it came to scheduling changes. Great and professional cleaning job on a rental that was left wanting...Oct 5, 2019Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Due to the different size and condition of each home the average price ranges from $90 to $140. A standard cleaning for a home with 3 bedrooms, 2 bathrooms, kitchen, living room, includes the following: Dusting Scrubbing Bathrooms Sweeping Vacuumming Mopping the floor
- What is your typical process for working with a new customer?When working with a new customer first I will get the customer's address, then we will discuss over the phone a time that I could come to the home and evaluate the space I will be cleaning. Once I am at the costumer's home, I will then give a free estimate. This allows me to see the work that needs to be done, see the space I will be working with, and discuss the price. I will also ask questions such as: Is it a one-time service or continual service? What specific areas do you want cleaned- routine cleaning or deep cleaning? By doing this I will be able to give a fair price and be able to meet the expectations he/she desires once my work is complete.
- What education and/or training do you have that relates to your work?It was a life-skill I have developed that lead to 5 years of employment in this field. Now, I am excited to have the opportunity to be able to run my own business.