FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer fair, competitive pricing based on the scope of work, not just a flat rate. Every roof is different, so we provide free, honest assessments to ensure you’re only paying for the repairs you actually need—nothing more, nothing less.
- What is your typical process for working with a new customer?
Our process starts with a quick phone call or message to understand your roofing issue and schedule a time for a free estimate. When we arrive, we inspect the problem area thoroughly, explain what we find, and offer honest repair options with upfront pricing. If you choose to move forward, we schedule the work promptly, often the same week, and complete it using high-quality materials and expert workmanship. We clean up after ourselves, walk you through the finished job, and make sure you’re 100% satisfied before we leave. Communication is open and clear every step of the way.
- What education and/or training do you have that relates to your work?
Our team has years of hands-on experience in roofing, siding, and rain gutter installation and repairs. We've trained directly under seasoned professionals and stay up to date on industry standards, safety practices, and product innovations. We’re well-versed in working with various roofing systems like asphalt shingles, metal, and flat roofs, and we know how to properly diagnose and repair leaks, flashing failures, and storm damage. Our work reflects both real-world knowledge and a commitment to doing things right the first time.