If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Since 2011 our team members have been servicing clients with their computer and IT needs. We can help you remotely or onsite.
We listen to our customers so that they can get the results they want. Reach out to us today!
Overview
Hired 9 times
Serves Alexandria, VA
Background checked
1 employee
1 year in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, PayPal, and Venmo.
Services offered
Computer & Device Support
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, value, and professionalism.
5.0
3 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Feisel A.
Jan 11, 2026
•
Hired on Thumbtack
Brandon was very helpful in providing IT advice for my PC. He was transparent about where the issue stemmed from based on the information I provided. We discussed potential costs for parts and repair, but also ways I could save money. I appreciate how thorough and detailed he was with instructions and guidance. I would definitely recommend using his services because of his expertise and professionalism.
Details: PC • Desktop • Computer not turning on • My home, venue, etc.
Computer Repair
Sam U.
Nov 25, 2025
Overcome IT is great! I worked with the technician on my problems. He fixed my problems and consulted with me to improve my computing endeavors. I would recommend their services to others 5/5.
David W.
Dec 19, 2025
•
Hired on Thumbtack
Brenden was great. He let me know when was going to arrive. He provided great service and he explained to me a non-IT person exactly what he was doing. I recommend him highly to anyone and will be using him again.
Details: Personal (Home) • Network setup and installation • Computer • My home, venue, etc.
Network Support Services
Credentials
Background Check
Brandon Pleasants
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
The current rate is $120 an hour cash or check. Add 5% for PayPal, or Venmo. This is payment for IT Consulting, Systems Administration, and etc. $160 an hour for Credit Card.
What is your typical process for working with a new customer?
Meet and Greet. Understand the needs of the customer. Advise, consult, and work towards those goals. Also we work to improve their systems and or devices.
What education and/or training do you have that relates to your work?
Bachelor’s Degree & over 14 years working in the IT Field.
