What is your typical process for working with a new customer?
Once we agree on terms here on Thumbtack (marked as "hired"). We move immediately into the contract phase. This is where we get the specific details of your event on paper and is sent via email. It is then that I will require full name, address, phone number email, and exact venue location (address). This ensure that I have all the required details. Once contract is reviewed and signed with paid deposit then and in-person consultation can be scheduled, either physical or via Skype. I am always available via phone or email, but in-person consultations are reserved for clients only. The signed contract and paid deposit makes your event official on my calendar and locks the date/time for you. Then we can discuss event-flow, playlist development, any special announcements or requirements, etc associated with your event.
Day of event, I will arrive on-site at least 2 hours before contracted start time. This is to ensure proper booth and lighting location, and sound checks are completed well in advance. It also give me adjustment time should anything unexpected happens. Balance is due no later than prior to event start time, and can be paid in person via cash, check, or credit card (subject to 2.29% processing fee on all transactions).
How did you get started doing this type of work?
I love music, and I love presenting it to people.
What advice would you give a customer looking to hire a provider in your area of work?
You hire a DJ because he's a professional and knows his/her craft. Asking for a "sample playlist" is not a good way to evaluate a DJ's potential performance. Its like trying to evaluate an artist by asking them the send you a list of paint colors that he/she might use in a painting. I generate a new playlist for each event after careful consultation with my client. I believe that each event is unique and deserves unique and individual attention.
