FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I offer flexible options for packing materials. I can bring boxes and tape for a small add‑on fee, or you’re welcome to provide your own. I always discuss material needs ahead of time, so everything is clear before the job begins. To secure your booking, a NON-REFUNDABLE 1‑hour deposit is required. This deposit reserves your appointment time and will be applied toward your final total at the end of the service.
- What is your typical process for working with a new customer?
My process is simple and stress‑free. I start by asking a few questions to understand your project and what you need. Once I have the details, I provide a clear estimate and explain any options or add‑on services. On the day of the job, I arrive on time, confirm the plan with you, and get right to work. I keep communication open throughout the project to make sure everything meets your expectations. When the job is done, I walk you through the results to ensure you’re completely satisfied.
- How did you get started doing this type of work?
I started doing this kind of work simply by helping friends and family with their moves and organizing projects. I’ve moved many times myself, so I learned how to pack efficiently, stay organized, and handle belongings with care. Over time, people kept telling me I was really good at it, and I realized I could offer the same helpful, stress‑free service to others. What began as helping out turned into something I genuinely enjoy doing.