Neptune's Plumbing

Licensed

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Drain problem

Repair urgency

Number of issue drains

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About

After 6 years of plumbing, I noticed the #1 common issue homeowners have with any service work: Communication. With that in mind, plus a great knowledge base and high quality of work, makes every customer happy to have called Neptune's.

Overview

Hired 11 times

Background checked

License verified

1 employee

3 years in business

Business hours

Sun8:00 am - 8:00 pmMon8:00 am - 8:00 pm

Payment methods

This pro accepts payments via Apple Pay, Credit card, Google Pay, and Samsung Pay.

Credentials

License verified

Plumber – Master

License state: VA

Background checked

Passed by Salem Mohamed on Nov 30, 2024.

Services offered

Drain problem

Clogs

Slow drains

Gurgles

Repair urgency

I work on non-urgent repairs

I work on urgent repairs

Property type

House

Condo/Apartment

Townhouse

Business

Projects and media

Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Great 4.7

11 reviews

5

91%

4

0%

3

0%

2

9%

1

0%

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Read reviews that mention:

LIZHI Y.

Jan 29, 2025

•

Hired on Thumbtack

Details: Yes, the existing disposal needs to be replaced • Continuous feed (most common) • Yes I will provide the garbage disposal

Garbage Disposal Installation

Freddy k.

Mar 17, 2025

•

Hired on Thumbtack

From start to finish, the service was exceptional. He responded quickly, arrived right on time, and handled the issue with expertise and professionalism. His work was efficient throughout and even cleaned afterward, leaving everything spotless.

Details: Replace an existing toilet • 1 toilet

Toilet Installation or Replacement

Charles J.

Dec 7, 2024

•

Hired on Thumbtack

Details: Yes, repair is urgent • Only one drain has issues • Other issue • Condo/Apartment

Plumbing Drain Repair

Tricia R.

Feb 9, 2025

•

Hired on Thumbtack

I corresponded with Isaac from Neptune's Plumbing about a hot water heater not working. I also mentioned our washing machine was making a loud noise, but that it stopped and we couldn't repeat it. I set an appointment for the next day. Isaac had no issue with details of my not being at the house and different contact numbers. He went out to discover the hot water heater was fine, but had simply run out of hot water due to laundry and showers going on at the same time. He studied the hot water heater to determine the details and condition while he was there.
He also tested the washing machine, even though that was not a part of the call, and found it was not having any obvious problems.
He called me after his visit to the house, discussed the condition of my hot water heater and gave me a quote on a new one if I decided to go that path. He corresponded with me extensively, patiently answering every question about hot water heaters and options for a replacement.
Isaac was the most thorough, knowledgeable and professional vendor I've run across in a LONG time, a pleasure to do business with. I will definitely use Isaac again.

Details: Repair • No hot water • Other heater issue • Gas tank • Basement • House

Water Heater Repair or Maintenance

Bersabeh Y.

Mar 26, 2025

•

Hired on Thumbtack

Details: Replace an existing toilet • 4 toilets

Toilet Installation or Replacement

Neptune's Plumbing

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