FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
To provide timely, professional service, Plumbifi charges a small service fee. This ensures dedicated scheduling, expert diagnostics, and respect for everyone’s time—including yours. We focus on real solutions, not wasted visits.
- What is your typical process for working with a new customer?
We begin by learning about the issue and scheduling a service visit. A licensed plumber performs an on-site assessment to identify the root cause and review available solutions. We then provide upfront pricing before any work begins. Once approved, the work is completed to professional standards with clear communication throughout.
- What education and/or training do you have that relates to your work?
We have formal plumbing training combined with years of field experience servicing residential plumbing systems. Our team completes ongoing education and manufacturer-specific training to stay current with modern materials, equipment, and plumbing code requirements.