FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer upfront, transparent pricing with no hidden fees. Our one-time service pricing model makes it easy for new customers to try us out with no long-term commitment. We offer discounts for first-time customers, recurring services, and referrals Note: We pay all of our cleaners a living wage and is reflected in our pricing.
- What is your typical process for working with a new customer?
Step 1: Discuss your cleaning needs to understand your specific requirements Step 2: Provide a clear price quote based on the service type and frequency Step 3: Deliver high-quality cleaning with a 100% satisfaction guarantee after each service to ensure you’re completely happy with the results
- What education and/or training do you have that relates to your work?
Our team members are trained in professional cleaning techniques, including proper sanitation, and efficient cleaning workflows. We also stay updated on industry best practices to ensure top-quality service.