FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer flat-rate packages for common business needs and clear hourly pricing for ongoing work. No surprise fees — just expert service, delivered right.
- What is your typical process for working with a new customer?
We start with a discovery call or message to understand your business goals, workspace setup, or current issue. From there, we provide a flat quote or hourly estimate and schedule the work — typically within 24 to 48 hours.
- What education and/or training do you have that relates to your work?
Our team brings over a decade of real-world IT experience, working with government contractors, VC-backed firms, medical offices, and associations. We're certified, field-tested, and focused on delivering fast, precise execution.