FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
It really depends. We try to work with smaller projects because we know how important they are but we would not use the same pricing for larger projects associated with a business. Often groups won't take small projects, but we love to work on all different sized projects.
- What is your typical process for working with a new customer?
Email is the fastest and quickest way to get a general idea if we would be a good fit. We can handle much of the discussion over email. However, phone contact is also an option.
- What education and/or training do you have that relates to your work?
Various employees are self-trained and some have degrees in graphic design. There are a variety of individuals working on different projects. I am coordinating the work and make sure that the quality is what our customers are looking for in the finished product.