FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer premium in home service customized to each pet. Our pricing is based on the personalized care plan we’ll develop together. We will not be the cheapest price you’ll find. The cheapest options are typically independent sitters that are not insured and bonded. We are fully insured and bonded. Our trained, professional sitters must also clear background checks to be on our team. These are important points to consider when searching for the care of your pets in your home.
- What is your typical process for working with a new customer?
We are about building relationships. We start with a meet and greet in the customers home where our owner and the assigned primary sitter will meet the pet and its’ family in his/her home environment. We’ll go over their routine and also observe how the pet is responding to our sitter. A great fit between sitter and pet and their safety and comfort is our top priority.
- What education and/or training do you have that relates to your work?
We are safety certified and our sitters are pet lovers who are selected for their experience with various types of pets. Some have vet tech backgrounds, which is great for pets who need medication/injections during their care.