FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices for gutter cleaning are higher than most and there's a very simple reason: the level of attention we give your gutter system for a cleaning service is above and beyond everyone else in central Virginia. Our eyeballs are close to your gutters and we check for leaks, damage, missing hangers, etc. We make sure your downspouts are clean which takes a lot of time and most 'gutter guys' don't want to do that so they don't.
- What is your typical process for working with a new customer?
After you ask for a quote from us, we'll either give it to you over the phone (for gutter cleaning) or schedule a meeting with you to discuss larger projects like gutter replacement, drain issues, etc. Then we provide a quote for your approval with a 25% deposit and then we schedule it. Custom color jobs aren't a big deal but it takes a few weeks to receive the material from our supplier. Gutter cleaning can be done pretty quickly after approval.
- What education and/or training do you have that relates to your work?
We are a Class A contractor but let's be real - that doesn't mean we're good at what we do! Our technicians are top notch because they've cleaned 1000s of homes just like yours! Do you want someone who's fixed 10 cars to fix your car or someone who's fixed 1000 cars?