FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We operate strictly on a flat-rate pricing model, which means you pay by the job, not by the hour. Before any work begins, you will receive a clear, upfront quote so you know the exact cost. There are zero hidden fees, surprise surcharges, or overtime costs—even if the job takes longer than expected.
- What is your typical process for working with a new customer?
We have multiple technicians, therefore, we work diligently to schedule a time that is convenient for our customers. We have a shorter arrival window than most, as your time is just as important to us as ours is. Upon arrival, we will discuss any concerns or wishes that you may have. We will then offer a free electrical inspection and assess the project at hand. Upon completion, we will explain the work that needs to be done along with providing an estimate. For smaller jobs, we are typically able to complete the work at that time, if approved. For larger jobs, we schedule a date and time that is convenient for our customers.
- What education and/or training do you have that relates to your work?
Owner/Operator : Vocational School, Tech School and approximately 20 years in the electrical field. Technicians: Most are journeyman or master's. We provide training throughout the year along with one-on-one's with each employee.