FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Prices vary depending on the type of product, if there is existing flooring that needs to be removed, if there is furniture, etc.
- What is your typical process for working with a new customer?
Once we make contact , I like to schedule a time that I can come out and look at the area they want to have floors installed. At the appointment I will measure the area and bring samples for the customer to look over. I can usually let them know the cost to do their job at that time. I will have my assistant send over a proposal and if they decide to use me we can then order the product and set the date to install it.
- What education and/or training do you have that relates to your work?
With over 35 years of experience I have done just about everything. I am lead certified.