Eco-Green Office Cleaning Services, LLC

Chesapeake, VA

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About this pro

How does your service stand out?

Our work stands out because we actually care about our clients, their employees health, and how a clean office tells their customers about the type of business and owners that they are dealing with. We want them to work in a clean environment and for them to feel good when they come to work.

What do you enjoy about the work you do?

I enjoy meeting knew people and seeing the smile on my clients faces. It's enjoyable leaving an office nice and clean for the workers who are coming in the next day. You get a sense of accomplishment.

Location

Chesapeake, VA 23320

Years in business

9

Number of employees

15

Times hired on Thumbtack

14

Reviews

11 Reviews
  • Barbara P. Oct 26, 2016
    Perfect move-out cleaning!
    Eco-Green performed a move-out cleaning for my 2000-square-foot house. Every inch of the house was dusted, vacuumed, mopped or scrubbed. It looked so great that we did not want to move! I highly recommend using Eco-Green!
  • Anita B. Aug 4, 2016
    Window Cleaning
    Verified Review
    Great job on a moment's notice-also had some house cleaning done as well and was very pleased.
  • Kim S. Mar 3, 2016
    Pleased with the service that was provided to our company. Eco Green came out and gave us an estimate that was not only reasonable for what we were asking but also included a more extensive cleaning than requested. The staff was always professional and kind. We would not hesitate to recommend Eco Green in the future.
  • Jay K. Dec 9, 2015
    Commercial Cleaning
    Verified Review
    We have been thrilled with their service so far. They are professional, punctual, thorough and perform above expectations. I am looking forward to a long and fruitful relationship with Eco-Green.
  • Dave M. Nov 24, 2015
    Commercial Cleaning
    Verified Review
    Our restrooms were in a desperate need of professional attention and that is exactly what we received! Great job the restrooms look new!!!
  • Barbara L. Nov 19, 2015
    They do an average job.
  • Val B. B. Nov 13, 2015
    Eco-Green has provided us with excellent cleaning services over the past couple of years. Everything looks amazing after each cleaning, and the company does an excellent job dusting. Andres and his staff are professional and dependable. The quality is superb and I would recommend this company to everyone!! Val B.
  • Rachael S. Nov 11, 2015
    We have been using Eco-Green for the past several years and they do an amazing job!
  • Julie H. Nov 11, 2015
    Great Service and very attentive to detail. I would hire if I had a second office!
  • Carl S. Nov 1, 2015
    We have had a great experience working with Andres and his team in keeping our office building clean as well as recently waxing new VCT tiles that turned out great. We highly recommended them.
  • Sandra J. Sep 8, 2015
    Window Cleaning
    Verified Review
    The gentleman who contacted me and came out to give me a estimate was very nice and accomadating. However, I was not satisfied with the job. Before they left I looked at the windows and realized the screens had been put back dirty (cobwebs even bird mess). When I asked about it I was told I had not contracted for cleaning the screens. Who puts filthy screens on clean windows? Why wasn't I asked about cleaning screens? The next morning when the sun was shining on the windows, I observed stricks on some of them. I believe I will try someone else next time.
    Andres H. Oct 11, 2015

    We were very sorry and surprised to read that the customer wasn’t 100% satisfied with our work. Eco-Green Office Cleaning Services believes in good customer service, and we want each and every customer to walk away happy. Before leaving the home, we conducted a walk through with the customer and she was satisfied with the window cleaning. We vacuumed parts of the house to ensure we left the property in good condition. She did mention cleaning the screens upon completion of the job. This is an additional service that wasn’t included in our agreement, but I was willing to go back (for free) and clean the screens she was concerned about. However, she said not to worry about it. We offer a 100% guarantee on all our work, which is included in our agreement. The window cleaning took place on a cloudy day. If she noticed a couple of streaks the next day when the sun was shining, we would have happily returned and fixed the problem. However, we were never contacted. Communication is very important and I wish she would had called us to resolve any issues. We stand by our guarantee and quality of work and have many happy clients. Check out our testimonials at www.EcoGreenOfficeCleaningServices.com.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Our rates vary greatly depending on the square footage of the office space, how dirty the space is, the frequency of the services requested, and what type of services are needed. However we are very competitive in terms of cost.
What education and/or training do you have that relates to your work?
We are constantly learning about new trends in our industry. We always experiment with different eco friendly cleaning solutions and equipment. We carry a membership with a Janitorial organization that keeps us up to date on many different facets of the industry. We must stay relevant to succeed.
How did you get started doing this type of work?
My mother owned a cleaning service many years ago and as a youngster we always cleaned offices. Cleaning is something that many companies don't have the time or desire to do. Therefore in a tough economy this line of work would always be in demand.
What types of customers have you worked with?
Office Cleaning, Window Washing, Floor Stripping and Waxing, Tile and Grout Cleaning, and Carpet Cleaning.
What advice would you give a customer looking to hire a provider in your area of work?
Don't get fooled by selecting the lowest bid you get. Often times your getting a company who doesnt care about the quality of work being performed. Often times they don't have insurance, will use illegal immigrants working below minimum wage. Don't select the highest bid either because they typically have a lot of work and are only interested in taking on new accounts if they are making a higher profit margin. If they lose an account due to poor quality work for an example, it will not affect them due to the sheer amount of accounts they have. Always select a company whose rates are mid range. These are companies who are smaller but looking for work and growing but are focused on quality, professionalism, and have good customer service. This is where Eco-Green is currently and we will remain small and manageable making our clients our number one priority.
What questions should customers think through before talking to professionals about their project?
We want our clients to be very happy with the quality of cleaning that they receive. We want them to know that we are professional, and offer good customer service. Keeping our clients happy is number one and we do all we can to let them know that. Our 100% Guarantee is very popular with our clients putting them at ease.