FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer in home upfront pricing, so there are no surprises.
- What is your typical process for working with a new customer?
When we arrive, things might be a little different than you used to. Because plumbing is an interconnected system once we have a good idea of what it is that you initially contacted us for, we will take a look at the entire system to make sure that our diagnosis is correct. We will ask you a lot of questions along the way and certainly ask us anything that you would want to know. Based on those conversations, we will put together a range of options so that you have choices on how to proceed.
- What education and/or training do you have that relates to your work?
I am a master plumber and a gas fitter in multiple states. I have been doing this work for over 35 years.