FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is fair, transparent, and based on the specific scope of each project. We take the time to understand your needs so we can provide an accurate estimate that reflects the work involved. We’re happy to offer bundled pricing for multiple services and may provide discounts depending on project size or repeat business. There are no hidden fees—everything is clearly explained before any work begins. We also offer free consultations to walk you through the process and make sure you feel confident in both the plan and the pricing.
- What is your typical process for working with a new customer?
We start by listening. Once a customer reaches out, we schedule a free consultation—preferably in person at the job site—to discuss the project goals, timeline, and budget. Seeing the space firsthand helps us better understand your vision and provide the most accurate estimate. After the consultation, we send a detailed proposal outlining the scope of work, materials (if needed), and project timeline. Once approved, we confirm scheduling and begin the work on the agreed start date. Throughout the project, we maintain open communication, provide updates, and ensure everything is completed to your satisfaction. Our goal is to deliver a smooth, professional, and stress-free experience from start to finish.
- What education and/or training do you have that relates to your work?
Our expertise comes from years of hands-on experience, on-the-job training, and continuous learning in the field. We’ve completed a wide range of projects that require skill, precision, and deep knowledge of materials, tools, and construction techniques. We also stay up to date with industry standards, safety practices, and local building codes to ensure every project meets or exceeds expectations. Our team brings both practical knowledge and a strong commitment to quality craftsmanship.