FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our company's mission is to offer our customers the highest value possible through our service providers. We prioritize building strong, lasting relationships over simply increasing transaction numbers. To ensure our customers get the most out of our services, we provide free estimates for our core offerings, which include lawn maintenance services. To make our services as convenient and accessible as possible, we accept a variety of payment methods, including debit cards, credit cards, electronic fund transfers (Cash App, Venmo, and Zelle), and checks. We understand that our customers lead busy lives, so we provide flexible payment frequency options, allowing them to receive an invoice at the end of each week, two weeks, or month for scheduled recurring services.
- What is your typical process for working with a new customer?
We make it easy to become a customer with our 3-step process: Step 1: Provide us with your address (and any additional details we'll need based on the job type). Step 2: We'll send you a personalized quote via text message. Step 3: Once you accept the estimate, your job will be added to our schedule!
- How did you get started doing this type of work?
We founded this company to combat the mistreatment of customers by companies that prioritize their own gain over the needs of their customers. Our commitment is to provide exceptional customer service, quality services at fair prices, and operational excellence. We are proud of our team and partner network, all of whom are passionate about what they do and strive each day to ensure customer satisfaction.