FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are customisable. We offer regular sales on our services and training packages - follow our facebook page or twitter feed for details of monthly promotions! There is a 5% discount on all services for military and emergency services personnel. A $10 gas surcharge applies to all jobs more than 20 miles from my home base.
- What is your typical process for working with a new customer?
I always offer a free meet and greet with a new client to go over exactly what they need, to meet them and their pets and to answer any questions they might have. They can download the forms in advance from my website or we can fill them out at the meet and greet. We then agree a price for services. Payment is due at time of service unless otherwise agreed.
- What education and/or training do you have that relates to your work?
I am a certified Trick Dog Trainer and Canine Conditioning Coach with DMWYD. I am certified in Pet First Aid and CPR through the American Red Cross and I have a qualification in Pet Sitting. I have been assisting with Puppy and Fundamentals training classes in a group setting and also training dogs through private training sessions. My dog and I have also taken part in trick dog demonstrations as well as a variety of other dog sports.