Freedom Plumbers and Pumpers, Septic & Drain

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Introduction: Your specialists at Freedom Plumbers and Pumpers, Septic & Drain are fully licensed and certified with the State of Virginia, the Department of Professional and Occupational Regulation, The Virginia Department of Health and all the Counties, Cities and Townships for everything Conventional and Alternative Septic, Grease Traps, Plumbing, Drain, Water Filtration, Well Pump & Trenchless Sewer and Water Pipe Repair and Replacement Technologies. We are your Go-To Experts for Home & Business Plumbing. We install, service and repair water filtration & water softener systems, sump pumps, sewage pumps & well pumps. Odor problems and frequent offender clogged drains are some of our many specialties. There is no job too big or too small, we are trained, licensed, insured and certified to help with them all.

Overview

Hired 13 times

Background checked

License verified

18 employees

4 years in business

Payment methods

Cash, Check, Credit card

Social media

Facebook, Instagram

Featured Projects

22 photos

Reviews

Customers rated this pro highly for responsiveness, punctuality, and professionalism.

4.0

4 reviews

5

75%

4

0%

3

0%

2

0%

1

25%

Peter M.

6 days ago

·

Hired on Thumbtack

Freedom was the one company we had called to investigate a septic problem that showed up on time (4 days after the call, as we scheduled). They were responsive, and the tech was competent and professional.

Details: Repair • Persistent puddles and smells over drainfield • Septic tank • Septic system • 1,001-1,250 gallons • Less than a year ago • A few weeks ago • House

Septic System Repair, Maintenance or Inspection

Gary W.

Jan 24, 2022

·

Hired on Thumbtack

Quick response, very knowledgeable. Focused on providing the right solution.

Details: Repair • Leakage • Water softener (most common) • Less than a week ago • House

Freedom Plumbers and Pumpers, Septic & Drain's reply

Thank yo Mr. Gary for the blessing of your feedback. It was an honor to be of service. - Ricky Salinas, CEO

Water Treatment Repair or Maintenance

Sandeep p.

Feb 28, 2022

·

Hired on Thumbtack

great service by Drake

Details: Regular inspection and maintenance • No problem, just need maintenance • Non-functional system • Water softener (most common) • No problem; just need maintenance • House

Water Treatment Repair or Maintenance

Tran N.

Mar 1, 2022

·

Hired on Thumbtack

Check emails from customers and reply.

Details: Inspect • No problem, just need inspection or regular cleaning • Septic tank • Less than 1,000 gallons • Less than a year ago • No problem; just need maintenance • House

Freedom Plumbers and Pumpers, Septic & Drain's reply

Good morning Tran N, Thank you for your feedback even though I would have hoped for a better one. I went back to the notes on your Inspection request and noted the following: 1. You own an Alternative Septic System in Fairfax Co. 2. You did not have your original permit, design and Operators Manual on hand, so we reached out to the Fairfax County health department to make a FOIA request to receive a copy of the same. 3. Fairfax County Health Department sent us the incorrect documents. 4. We reached out to you to advise so that we could travel in person to the health department and help them get me the specific documents that we need, to do an annual inspection adequately and per your manufacturers recommendations. We were unable to get ahold of you. As you can tell, we were willing to put in a lot of leg work to do your inspection as per VDH regulation before even starting your inspection. And unfortunately, when it comes to working with a goverment body, some time is required to fulfill requests for documentation. They too are very busy. So we work on their time and keep you posted. Which we tried, but in the end, were unable to get ahold of you or even have the chance to work for you. Please accept my apologies if we did not meet your expectations. We worked really hard to prepare your service request as we made every attempt to keep you informed of every step of the way. I hope your inspection needs were taken care of and if not, I ask that you please dont hesitate to reach back out to us. It would be our honor to continue to serve you and your family. Best Regards, Ricky Salinas, CEO Freedom Plumbers and Pumpers, Septic & Drain

Septic System Repair, Maintenance or Inspection

Credentials

License

License Type: Contractor (VA)

License verified on 1/17/2022

Background Check

Richard Salinas

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Strait down the middle. Honest Answer. Freedom Plumbers is not the cheapest. We are FAR from the most expensive. As I said, we typically land right in the middle of the market, but, our service value is through the roof. Middle Market Prices with Top of The Market Delivery. Thats the Freedom Plumbers Promise.
What is your typical process for working with a new customer?
We do Free, No Commitment, In Home Estimates. We want to see what we need to work with before we quote you a price. Absolute Accuracy and Transparency. Another Freedom Plumbers Promise.
What education and/or training do you have that relates to your work?
Virginia Contractors Licensing. Virginia and Maryland Master Plumber Licensing. Virginia Well Pump Licensing. Virginia Septic Operator Licensing. Multiple Jurisdictions Master Plumber Licensing.

Freedom Plumbers and Pumpers, Septic & Drain

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