FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Due to the huge range of services we offer at My’s Bridalterations, we do not offer a standard pricing system. This is also due to the fact that different projects require different materials and techniques—no one job is ever the same and our prices, while competitive, reflect the unique nature of our business. This is especially true of our clothing alteration services for weddings and formal events, where you want your outfit to be perfect, which requires a lot of time and painstaking work to get just right. For general clothing alterations—changing skirt hemlines and trousers, for example—we offer a quick turnaround at affordable prices. If you would like to get a rough price, call us up with the details of your project and we can give you a rough approximation and answer any other questions that you might have.
- What is your typical process for working with a new customer?
Every project is different, so we start with a consultation to discuss your project, your needs and expectations and how we can help you reach this. This consultation is vital when dealing with projects that require extra creativity, such as altering wedding gowns and clothing, or designing an outfit from scratch. For a small general alterations project, the consultation will be relatively brief! We can do this consultation over the phone or in person if you visit our store in Bristow, VA. We also offer email consultations, but these are generally slower and not ideal. We recommend calling first, then arranging an appointment if necessary. Once a customer has agreed on a price and a suggested timeframe and decides to go ahead with a project, we get to work. If customers have to come in for a fitting, we provide a relaxed, fun atmosphere that puts you at ease. All of our customers, old and new, are protected by our cast-iron 100% satisfaction guarantee. We simply aren’t happy with our work until you are, and that applies across all of our work from the smallest job to the biggest.
- What education and/or training do you have that relates to your work?
My initial training was as a child, playing and then working with my mother in her own seamstress stores. By 18, I was already working alongside her and enjoying a special kind of inspirational family education to accompany my studies. When I came to America, I continued to work as a seamstress, while also working hard to attain a range of diplomas that I knew would open up my opportunities even more in this country. Today, I have a diploma in Fashion Merchandising and Design, a diploma in Sewing and Dressmaking (both from the Stratford Career Institute), and a diploma in Advanced Fashion Design (International Career Institute). This education has given me a professional fashion designer’s eye to go with my sewing expertise, enabling me to help my customers create custom designs and embellish wedding gowns with subtle new details that take a dress from almost perfect to amazingly gorgeous—and of course, fitting like a glove. Because I love fashion and design, you will typically find me reading up on the latest trends and styles, as well as incorporating them into my work, all while providing you with professional service and advice that guides your project down the right path.