FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in transparent, upfront pricing. Before any work begins, we take time to understand your needs and explain your options so you can make an informed decision. Our recommendations are honest and based on what’s best for your home or business—not pressure or upselling. We may offer seasonal promotions or maintenance options from time to time, and all pricing is clearly communicated before work starts.
- What is your typical process for working with a new customer?
We start by listening. After learning about your concerns or goals, we evaluate the situation and walk you through your options in plain language. Once a solution is agreed upon, our team completes the work with care, professionalism, and respect for your space. We believe great service includes clear communication, follow‑through, and leaving things better than we found them.
- What education and/or training do you have that relates to your work?
Our team is built around a culture of continuous improvement and excellence. Davis & Green invests in training, process discipline, and accountability so our technicians and staff are prepared to deliver high‑quality service consistently. We operate with structure, documented processes, and a strong emphasis on doing things the right way—every time.