FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide clear, upfront pricing based on the scope of the project, materials needed, and the time required to complete the work. Every project is different, so we take the time to understand your needs before providing a price. We’re happy to discuss the details with you so there are no surprises along the way.
- What is your typical process for working with a new customer?
We start by learning about your project, what you’d like done, and your goals. We then discuss the scope of work, answer any questions, and provide an estimate when possible. Once we agree on the details, we schedule the work and keep you informed throughout the process. Our goal is to make the experience straightforward from start to finish.
- What education and/or training do you have that relates to your work?
Our experience comes from hands-on work, practical training, and experience with a variety of home improvement, repair, and maintenance projects. We continue to build our knowledge and skills so we can provide dependable workmanship and quality service to our customers.